# Steps to raise a Deriv P2P dispute **URL:** \ **Category:** General Discussion\ **Created:** [March 14, 2023, 12:37pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748 "2023-03-14T12:37:45Z")\ **Posts on this page:** 17\ **Page:** 3
**Author:** ![cartier-achuete-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/cartier-achuete-2/32/7533_2.png) [@cartier-achuete-2](https://community.deriv.com/u/cartier-achuete-2)\ **Post date:** [August 22, 2024, 2:54pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/48 "2024-08-22T14:54:37Z")
I have a P2P dispute… A buyer order $40 but they didn’t pay… ---
**Author:** ![casuals-abietin-2](https://avatars.discourse-cdn.com/v4/letter/c/e95f7d/32.png) [@casuals-abietin-2](https://community.deriv.com/u/casuals-abietin-2)\ **Post date:** [August 26, 2024, 7:13pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/49 "2024-08-26T19:13:02Z")
I have a DP2P dispute I have confirmed the release of $30 but the buyer did not transfer the funds to my account. after that I couldn’t be contacted My order ID is: Order ID 7551219 ---
**Author:** ![broomed-albizia-2](https://avatars.discourse-cdn.com/v4/letter/b/e95f7d/32.png) [@broomed-albizia-2](https://community.deriv.com/u/broomed-albizia-2)\ **Post date:** [September 1, 2024, 6:57pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/51 "2024-09-01T18:57:40Z")
i am selling 10 dollar but agent show me payment screen short it is not clearly show detail i am not recive my money and he is not answer me ![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/8/8f2438ced8ff61b431eeca6cc74ac7b15d071e54.png) ---
**Author:** ![juanjo](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/juanjo/32/5512_2.png) [@juanjo](https://community.deriv.com/u/juanjo)\ **Post date:** [September 6, 2024, 5:28pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/53 "2024-09-06T17:28:06Z")
Hi @broomed-albizia-2 , we apologize for the inconvenience caused. Thank you for allowing us to investigate your feedback further. We’re pleased to inform you that the issue has been resolved in your favor. If you encounter any further problems, please don’t hesitate to contact us via LiveChat or WhatsApp. Thank you for your understanding! > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat. ---
**Author:** ![bittier-agritos-2](https://avatars.discourse-cdn.com/v4/letter/b/3d9bf3/32.png) [@bittier-agritos-2](https://community.deriv.com/u/bittier-agritos-2)\ **Post date:** [September 12, 2024, 7:28pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/54 "2024-09-12T19:28:30Z")
Hello derive team I released funds for a buyer but she didn’t send my money please help me raise a dispute against that person ---
**Author:** ![juanjo](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/juanjo/32/5512_2.png) [@juanjo](https://community.deriv.com/u/juanjo)\ **Post date:** [September 13, 2024, 10:06pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/55 "2024-09-13T22:06:01Z")
Hi @bittier-agritos-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you! > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat. ---
**Author:** ![arabins-airshed-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/arabins-airshed-2/32/7740_2.png) [@arabins-airshed-2](https://community.deriv.com/u/arabins-airshed-2)\ **Post date:** [October 11, 2024, 3:33pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/56 "2024-10-11T15:33:52Z")
Hi deriv team please check my issue.I have made my selling order with someone but he didn’t send me the amount and submit fake transaction receipt and i don’t release the fund and after expired the order i submit i don’t received the amount. Please check and refund my dollar. ---
**Author:** ![arabins-airshed-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/arabins-airshed-2/32/7740_2.png) [@arabins-airshed-2](https://community.deriv.com/u/arabins-airshed-2)\ **Post date:** [October 12, 2024, 6:05am UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/57 "2024-10-12T06:05:38Z")
Hi deriv team i told my issue yesterday someone scammed with and you guys disable my p2p and disable my email on account? ---
**Author:** ![arabins-airshed-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/arabins-airshed-2/32/7740_2.png) [@arabins-airshed-2](https://community.deriv.com/u/arabins-airshed-2)\ **Post date:** [October 12, 2024, 6:07am UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/58 "2024-10-12T06:07:53Z")
I talked with 2 different buddy they asked every information they need and didn’t resolve my issue and disable my email and p2p ---
**Author:** ![bobeche-affrays-2](https://avatars.discourse-cdn.com/v4/letter/b/b782af/32.png) [@bobeche-affrays-2](https://community.deriv.com/u/bobeche-affrays-2)\ **Post date:** [November 11, 2024, 5:40pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/59 "2024-11-11T17:40:16Z")
I have an issue with my Gmail and not has been able to sent order email because of have not enough space in my Gmail so I transfered payment back to the relevant for Order, now what should I do to back my assets? ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [November 12, 2024, 10:19am UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/60 "2024-11-12T10:19:50Z")
Hi @bobeche-affrays-2 , thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. ---
**Author:** ![alewhap-alcides-2](https://avatars.discourse-cdn.com/v4/letter/a/c37758/32.png) [@alewhap-alcides-2](https://community.deriv.com/u/alewhap-alcides-2)\ **Post date:** [November 18, 2024, 8:40pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/61 "2024-11-18T20:40:02Z")
me podrian ayudar con un problema hice una venta de usd atraves de p2p y mi contra parte no libero el dinero ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [November 19, 2024, 7:07am UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/62 "2024-11-19T07:07:53Z")
Hola, @alewhap-alcides-2. Gracias por comunicarte con nosotros. Al revisar tu cuenta, notamos que el equipo correspondiente te envió un correo electrónico (referencia: ZPQA2). Consulta el correo electrónico para obtener más información relacionada con tu problema. Gracias y avísanos si tienes alguna otra inquietud para que podamos ayudarte. ---
**Author:** ![asepses-achaian-2](https://avatars.discourse-cdn.com/v4/letter/a/a9a28c/32.png) [@asepses-achaian-2](https://community.deriv.com/u/asepses-achaian-2)\ **Post date:** [November 27, 2024, 5:37pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/63 "2024-11-27T17:37:00Z")
Held funds that were sent back are still not reflecting my side ---
**Author:** ![Erika\_deriv](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)\ **Post date:** [November 27, 2024, 7:16pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/64 "2024-11-27T19:16:55Z")
Dear @asepses-achaian-2, thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre/)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat. ---
**Author:** ![cineast-adlands-2](https://avatars.discourse-cdn.com/v4/letter/c/898d66/32.png) [@cineast-adlands-2](https://community.deriv.com/u/cineast-adlands-2)\ **Post date:** [June 11, 2025, 6:00pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/65 "2025-06-11T18:00:13Z")
hello .. actually i have made payment to buy usd on deriv p2p but unfortunately the time has expired and i have made payment as well .. i have the proof of everything.. whic i have already sent to live chat system of deriv .. i did not have the seller contact number so please make my payment back or dollars please .. ---
**Author:** ![juanjo](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/juanjo/32/5512_2.png) [@juanjo](https://community.deriv.com/u/juanjo)\ **Post date:** [July 2, 2025, 8:46pm UTC](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748/66 "2025-07-02T20:46:34Z")
Dear @cineast-adlands-2 thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat. [Previous page](https://community.deriv.com/t/steps-to-raise-a-deriv-p2p-dispute/49748.md?page=2)