# Stop loss para Índices Crash/Boom/Range Break

**URL:** <https://community.deriv.com/t/stop-loss-para-indices-crash-boom-range-break/30903>\
**Category:** Português\
**Created:** [May 18, 2022, 10:39am UTC](https://community.deriv.com/t/stop-loss-para-indices-crash-boom-range-break/30903 "2022-05-18T10:39:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Deriv\_adminN2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn2/32/5173_2.png) [@Deriv\_adminN2](https://community.deriv.com/u/Deriv_adminN2)\
**Post date:** [May 18, 2022, 10:39am UTC](https://community.deriv.com/t/stop-loss-para-indices-crash-boom-range-break/30903/1 "2022-05-18T10:39:20Z")

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Prezados Membros,

O mecanismo “Stop loss” funciona de forma diferente nos índices Crash/Boom/Range break devido às flutuações abruptas dos preços de mercado que, por vezes, podem ultrapassar o seu nível pré-determinado de “stop loss”. Nesses casos, onde o preço de mercado ultrapassa o seu montante de “stop loss”, o contrato é fechado automaticamente nesse ponto, em vez de precisamente no nível de “stop loss”.

Por exemplo, imagine que antecipa um aumento no mercado e compra um contrato do índice Crash 500 a 8.000 USD. Quando o preço de mercado sobe para 8.700 USD, estabelece o seu nível de “stop loss" em 8.200 USD. No entanto, após alguns ticks, o preço cai para 8.100 USD, ultrapassando o seu nível de “stop loss". Como resultado, a sua negociação é automaticamente fechada a 8.100 USD.

 ![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/b/b5ad6d7b49e058e548d8fce99c50bc43e34717aa.jpeg)

Em caso de dúvidas, por favor visite o nosso Centro de ajuda ou contacte-nos via Live Chat e WhatsApp.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.

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<div class="post-metadata">

**Author:** ![caption-acetiam-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/caption-acetiam-2/32/2649_2.png) [@caption-acetiam-2](https://community.deriv.com/u/caption-acetiam-2)\
**Post date:** [May 23, 2022, 1:12pm UTC](https://community.deriv.com/t/stop-loss-para-indices-crash-boom-range-break/30903/2 "2022-05-23T13:12:06Z")

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My name is Gilbert  
Hi deriv community l need help l withdrew $118 yesterday and l logged off but when l checked mu account this morning my account was having only $30 then l reported, whilst I was still chatting with the support team l checked my account again there was $30 and right now my account is empty $100 is gone and I wasn’t trading since yesterday when I logged out. And the $18 that I requested for withdrawal its also gone before I received it.

I need help

This is the screen shot below  
[Screenshot\_20220523\_075132\_com.android.chrome|230x500](https://community.deriv.com/uploads/short-url/vC01trhk7PkY41dKYyXeiiIsH0B.jpeg)

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<div class="post-metadata">

**Author:** ![Deriv\_adminN2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn2/32/5173_2.png) [@Deriv\_adminN2](https://community.deriv.com/u/Deriv_adminN2)\
**Post date:** [May 25, 2022, 8:56am UTC](https://community.deriv.com/t/stop-loss-para-indices-crash-boom-range-break/30903/3 "2022-05-25T08:56:01Z")

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Hi,

For better assistance and protection of your account, please reach us via Livechat and we will review your case and resolve any pending matter.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.

Regards,  
Binary & [Deriv.com](http://Deriv.com)