# Stuck on verification p2p page

**URL:** https://community.deriv.com/t/stuck-on-verification-p2p-page/19853
**Category:** FAQ
**Created:** [October 10, 2021, 1:03pm UTC](https://community.deriv.com/t/stuck-on-verification-p2p-page/19853 "2021-10-10T13:03:06Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![belayed-acetate-2](https://avatars.discourse-cdn.com/v4/letter/b/d07c76/32.png) [@belayed-acetate-2](https://community.deriv.com/u/belayed-acetate-2)
#### Post date: [October 10, 2021, 1:03pm UTC](https://community.deriv.com/t/stuck-on-verification-p2p-page/19853/1 "2021-10-10T13:03:06Z")

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I am stuck on the “Please register with us!

To use DP2P, you need to choose a display name (a nickname) and verify your identity.” Page I can’t seem to be able to register even after being verified and anytime i click on verify it say i am actually verified so why can’t i still use it?

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### Author: ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)
#### Post date: [October 10, 2021, 3:36pm UTC](https://community.deriv.com/t/stuck-on-verification-p2p-page/19853/2 "2021-10-10T15:36:14Z")

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@belayed-acetate-2 ,. If you are using the app, then delete it and reinstall again.

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### Author: ![Paula](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Paula](https://community.deriv.com/u/Paula)
#### Post date: [January 19, 2022, 4:49pm UTC](https://community.deriv.com/t/stuck-on-verification-p2p-page/19853/3 "2022-01-19T16:49:55Z")

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Hi [belayed-acetate-2](https://community.deriv.com/u/belayed-acetate-2),

Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.  
Thank you!

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### Author: ![axillas-affraps-2](https://avatars.discourse-cdn.com/v4/letter/a/919ad9/32.png) [@axillas-affraps-2](https://community.deriv.com/u/axillas-affraps-2)
#### Post date: [July 28, 2023, 4:53pm UTC](https://community.deriv.com/t/stuck-on-verification-p2p-page/19853/4 "2023-07-28T16:53:28Z")

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Plz verify my P2P account it’s been more than a month

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### Author: ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)
#### Post date: [July 30, 2023, 5:39am UTC](https://community.deriv.com/t/stuck-on-verification-p2p-page/19853/5 "2023-07-30T05:39:54Z")

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Dear @axillas-affraps-2 , we are sorry to hear this. To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.
