# SVG failed to login in mt5,i need help

**URL:** <https://community.deriv.com/t/svg-failed-to-login-in-mt5-i-need-help/41504>\
**Category:** General Discussion\
**Created:** [December 17, 2022, 6:05am UTC](https://community.deriv.com/t/svg-failed-to-login-in-mt5-i-need-help/41504 "2022-12-17T06:05:43Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![balagan-acronic-2](https://avatars.discourse-cdn.com/v4/letter/b/ba9def/32.png) [@balagan-acronic-2](https://community.deriv.com/u/balagan-acronic-2)\
**Post date:** [December 17, 2022, 6:05am UTC](https://community.deriv.com/t/svg-failed-to-login-in-mt5-i-need-help/41504/1 "2022-12-17T06:05:44Z")

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![Screenshot_20221217-085336](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/39a1a5ddad410742fe0f9493c790c0fe2c66f1a5.png)

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [December 17, 2022, 4:52pm UTC](https://community.deriv.com/t/svg-failed-to-login-in-mt5-i-need-help/41504/2 "2022-12-17T16:52:03Z")

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Hi [balagan-acronic-2](https://community.deriv.com/u/balagan-acronic-2),

Thank you for joining the community!

We regret to note this.

However, we would need to check further on your issue.

Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data.

We will work with you to resolve any issue as soon as possible.

Thank you.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)**
>
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