# The following message appears in the journal when placing an order in MT5: “rejected.”

**URL:** https://community.deriv.com/t/the-following-message-appears-in-the-journal-when-placing-an-order-in-mt5-rejected/87498
**Category:** FAQ
**Created:** [October 14, 2024, 9:37am UTC](https://community.deriv.com/t/the-following-message-appears-in-the-journal-when-placing-an-order-in-mt5-rejected/87498 "2024-10-14T09:37:17Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![belayer-ahurewa-2](https://avatars.discourse-cdn.com/v4/letter/b/898d66/32.png) [@belayer-ahurewa-2](https://community.deriv.com/u/belayer-ahurewa-2)
#### Post date: [October 14, 2024, 9:37am UTC](https://community.deriv.com/t/the-following-message-appears-in-the-journal-when-placing-an-order-in-mt5-rejected/87498/1 "2024-10-14T09:37:17Z")

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This issue suddenly started happening today and occurs on both the mobile and PC versions of MT5. The same issue persists even after changing the server.

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### Author: ![bismuth-absciss-2](https://avatars.discourse-cdn.com/v4/letter/b/d9b06d/32.png) [@bismuth-absciss-2](https://community.deriv.com/u/bismuth-absciss-2)
#### Post date: [March 27, 2026, 1:46pm UTC](https://community.deriv.com/t/the-following-message-appears-in-the-journal-when-placing-an-order-in-mt5-rejected/87498/2 "2026-03-27T13:46:27Z")

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Is there any solution for this error “Rejected” when opening trades.

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### Author: ![bargeer-akepiro-2](https://avatars.discourse-cdn.com/v4/letter/b/d2c977/32.png) [@bargeer-akepiro-2](https://community.deriv.com/u/bargeer-akepiro-2)
#### Post date: [April 27, 2026, 8:39am UTC](https://community.deriv.com/t/the-following-message-appears-in-the-journal-when-placing-an-order-in-mt5-rejected/87498/3 "2026-04-27T08:39:15Z")

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Were you able to get help?

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### Author: ![system](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/3f75af40fda524d88f80027b2f3678de5a8992f5.png) [@system](https://community.deriv.com/u/system)
#### Post date: [April 27, 2026, 8:39am UTC](https://community.deriv.com/t/the-following-message-appears-in-the-journal-when-placing-an-order-in-mt5-rejected/87498/4 "2026-04-27T08:39:15Z")

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Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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