# Ticket #AY27T

**URL:** <https://community.deriv.com/t/ticket-ay27t/86960>\
**Category:** General Discussion\
**Created:** [June 8, 2024, 10:47am UTC](https://community.deriv.com/t/ticket-ay27t/86960 "2024-06-08T10:47:14Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![clarino-adducts-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/clarino-adducts-2/32/7184_2.png) [@clarino-adducts-2](https://community.deriv.com/u/clarino-adducts-2)\
**Post date:** [June 8, 2024, 10:47am UTC](https://community.deriv.com/t/ticket-ay27t/86960/1 "2024-06-08T10:47:14Z")

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My Ticket #AY27T hasn’t been responded to for a while can you check on it

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**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [June 9, 2024, 2:05am UTC](https://community.deriv.com/t/ticket-ay27t/86960/2 "2024-06-09T02:05:30Z")

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Hello @clarino-adducts-2, thank you for joining our community! We’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. Kindly allow them 1-3 working days to get back to you. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!

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