# To deriv

**URL:** <https://community.deriv.com/t/to-deriv/12144>\
**Category:** General Discussion\
**Created:** [July 5, 2021, 9:33pm UTC](https://community.deriv.com/t/to-deriv/12144 "2021-07-05T21:33:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![bialate-acarids-2](https://avatars.discourse-cdn.com/v4/letter/b/a6a055/32.png) [@bialate-acarids-2](https://community.deriv.com/u/bialate-acarids-2)\
**Post date:** [July 5, 2021, 9:33pm UTC](https://community.deriv.com/t/to-deriv/12144/1 "2021-07-05T21:33:40Z")

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I try to login my mt5 with my deriv user name and password but it keep denying my account, instead it saying authorization failed, what should I do?

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**Author:** ![bebotch-agentry-2](https://avatars.discourse-cdn.com/v4/letter/b/8e8cbc/32.png) [@bebotch-agentry-2](https://community.deriv.com/u/bebotch-agentry-2)\
**Post date:** [May 20, 2024, 2:29am UTC](https://community.deriv.com/t/to-deriv/12144/2 "2024-05-20T02:29:19Z")

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My Deriv Affiliate Commission delay upto 20th I have not received

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [May 21, 2024, 1:05pm UTC](https://community.deriv.com/t/to-deriv/12144/3 "2024-05-21T13:05:30Z")

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Dear @bebotch-agentry-2,

Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data.

We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.