# TRADING DISABLED ON SERVER

**URL:** <https://community.deriv.com/t/trading-disabled-on-server/87650>\
**Category:** FAQ\
**Created:** [November 30, 2024, 6:25pm UTC](https://community.deriv.com/t/trading-disabled-on-server/87650 "2024-11-30T18:25:04Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![bonsela-adipsic-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/bonsela-adipsic-2/32/7893_2.png) [@bonsela-adipsic-2](https://community.deriv.com/u/bonsela-adipsic-2)\
**Post date:** [November 30, 2024, 6:25pm UTC](https://community.deriv.com/t/trading-disabled-on-server/87650/1 "2024-11-30T18:25:04Z")

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I CAN ACCES MY ACCOUNT BUT GET THE TRADING DISABled MESSAGE

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**Author:** ![Erika\_deriv](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)\
**Post date:** [November 30, 2024, 8:21pm UTC](https://community.deriv.com/t/trading-disabled-on-server/87650/2 "2024-11-30T20:21:14Z")

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Hi @bonsela-adipsic-2, we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!

> **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)**
>
> Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.

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**Author:** ![bonsela-adipsic-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/bonsela-adipsic-2/32/7893_2.png) [@bonsela-adipsic-2](https://community.deriv.com/u/bonsela-adipsic-2)\
**Post date:** [December 1, 2024, 10:18pm UTC](https://community.deriv.com/t/trading-disabled-on-server/87650/3 "2024-12-01T22:18:12Z")

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I dont understand with this mew move why has my current trading account been suspended.

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**Author:** ![Erika\_deriv](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)\
**Post date:** [December 17, 2024, 7:22pm UTC](https://community.deriv.com/t/trading-disabled-on-server/87650/4 "2024-12-17T19:22:47Z")

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Hi @bonsela-adipsic-2, we sincerely apologize for the delayed response.

We’re sorry to hear that your experience with us didn’t meet your expectations. We value your feedback and are committed to making things right.

To better understand and address your concerns, our team has sent you an email. You may refer to the ticket with ID “3R1KEA”. We’re looking forward to hearing more from you.

> **[Contact Us | Deriv](https://deriv.com/contact-us)**
>
> Have a query or looking to connect with one of our offices? Get in touch with any of our offices worldwide using these contact details.