# Transaction problem **URL:** https://community.deriv.com/t/transaction-problem/14344 **Category:** General Discussion **Created:** [August 4, 2021, 6:29pm UTC](https://community.deriv.com/t/transaction-problem/14344 "2021-08-04T18:29:37Z") **Posts on this page:** 3 **Page:** 1
### Author: ![beacons-acolous-2](https://avatars.discourse-cdn.com/v4/letter/b/ebca7d/32.png) [@beacons-acolous-2](https://community.deriv.com/u/beacons-acolous-2) #### Post date: [August 4, 2021, 6:29pm UTC](https://community.deriv.com/t/transaction-problem/14344/1 "2021-08-04T18:29:37Z")
Hi please help me i was funding my account using singpay, the money is out on my personal account but doesn’t reflect on my binary account please help me and allocate it ---
### Author: ![birding-admired-2](https://avatars.discourse-cdn.com/v4/letter/b/90ced4/32.png) [@birding-admired-2](https://community.deriv.com/u/birding-admired-2) #### Post date: [July 4, 2022, 12:30pm UTC](https://community.deriv.com/t/transaction-problem/14344/2 "2022-07-04T12:30:26Z")
Meu dinheiro não apareceu depôs do pix já tem mais de 40 horas quero que resolvam ---
### Author: ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin) #### Post date: [July 5, 2022, 3:43am UTC](https://community.deriv.com/t/transaction-problem/14344/3 "2022-07-05T03:43:17Z")
> [@birding-admired-2](#): > > Meu dinheiro não apareceu depôs do pix já tem mais de 40 horas quero que resolvam Olá, @birding-admired-2 . Obrigado por se juntar à comunidade! Lamentamos notar isso. Por favor, entre em contato conosco via LiveChat, para melhor assistência e proteção dos dados da sua conta. Trabalharemos com você para resolver quaisquer problemas o mais rápido possível. ![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90a9941d866b155895680c37a65a8221e6208cbd.png)[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/) ### [Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/) Regards, [Deriv.com](http://deriv.com/)