# Transfer from Deriv to Mt5 went wrong

**URL:** <https://community.deriv.com/t/transfer-from-deriv-to-mt5-went-wrong/86751>\
**Category:** General Discussion\
**Created:** [May 1, 2024, 2:39pm UTC](https://community.deriv.com/t/transfer-from-deriv-to-mt5-went-wrong/86751 "2024-05-01T14:39:10Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![amadous-airthed-2](https://avatars.discourse-cdn.com/v4/letter/a/54ee81/32.png) [@amadous-airthed-2](https://community.deriv.com/u/amadous-airthed-2)\
**Post date:** [May 1, 2024, 2:39pm UTC](https://community.deriv.com/t/transfer-from-deriv-to-mt5-went-wrong/86751/1 "2024-05-01T14:39:10Z")

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I made a transfer from Deriv to my Mt5 account the money left my DERIV but isn’t reflecting on my MT5

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [May 2, 2024, 10:55am UTC](https://community.deriv.com/t/transfer-from-deriv-to-mt5-went-wrong/86751/2 "2024-05-02T10:55:10Z")

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Hello @amadous-airthed-2,

We’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat.

We’re here to help and would be delighted to assist you further. Thank you!

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>
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