# Unable to deposit

**URL:** <https://community.deriv.com/t/unable-to-deposit/2183>\
**Category:** Payments & Transactions\
**Created:** [August 10, 2020, 2:48pm UTC](https://community.deriv.com/t/unable-to-deposit/2183 "2020-08-10T14:48:31Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![anaudia-absvolt-2](https://avatars.discourse-cdn.com/v4/letter/a/3ab097/32.png) [@anaudia-absvolt-2](https://community.deriv.com/u/anaudia-absvolt-2)\
**Post date:** [August 10, 2020, 2:48pm UTC](https://community.deriv.com/t/unable-to-deposit/2183/1 "2020-08-10T14:48:31Z")

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I’ve been trying to deposit with my card (visa card) it’s saying not successful. But I’ve used this card to deposit and withdraw before now

Please I want this resolved

What do I do

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<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 7, 2022, 8:55am UTC](https://community.deriv.com/t/unable-to-deposit/2183/2 "2022-01-07T08:55:14Z")

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Hi @anaudia-absvolt-2, thank you for posting on our Deriv Community. We are regret to note this issue, for better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.