# Uncredited Deposit

**URL:** <https://community.deriv.com/t/uncredited-deposit/61509>\
**Category:** General Discussion\
**Created:** [July 29, 2023, 5:21am UTC](https://community.deriv.com/t/uncredited-deposit/61509 "2023-07-29T05:21:11Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![almoign-abscess-2](https://avatars.discourse-cdn.com/v4/letter/a/9de053/32.png) [@almoign-abscess-2](https://community.deriv.com/u/almoign-abscess-2)\
**Post date:** [July 29, 2023, 5:21am UTC](https://community.deriv.com/t/uncredited-deposit/61509/1 "2023-07-29T05:21:11Z")

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I made a deposit of $6 from my perfect money account U13639469 to your account U5533625, time 02:24 and date 29/07/23 but it was not credited my account CR1074307. The batch number is 532218380. Please check and credit my account accordingly. Thanks

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**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [July 29, 2023, 6:09pm UTC](https://community.deriv.com/t/uncredited-deposit/61509/2 "2023-07-29T18:09:50Z")

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Dear @almoign-abscess-2,

Thank you for joining the community!

We regret to note this. However, we would need to check further on your issue.

Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data.

We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.

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**Author:** ![almemor-algates-1](https://avatars.discourse-cdn.com/v4/letter/a/54ee81/32.png) [@almemor-algates-1](https://community.deriv.com/u/almemor-algates-1)\
**Post date:** [August 4, 2023, 1:08pm UTC](https://community.deriv.com/t/uncredited-deposit/61509/3 "2023-08-04T13:08:32Z")

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Where is the money my account or ?

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**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [August 6, 2023, 3:54am UTC](https://community.deriv.com/t/uncredited-deposit/61509/4 "2023-08-06T03:54:52Z")

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Dear @almemor-algates-1 , thank you for joining our community! To assist you further in regards to your case, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.