# Unsuccessful deposit

**URL:** <https://community.deriv.com/t/unsuccessful-deposit/88943>\
**Category:** General Discussion\
**Created:** [January 5, 2026, 9:31am UTC](https://community.deriv.com/t/unsuccessful-deposit/88943 "2026-01-05T09:31:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![billowy-adenium-2](https://avatars.discourse-cdn.com/v4/letter/b/898d66/32.png) [@billowy-adenium-2](https://community.deriv.com/u/billowy-adenium-2)\
**Post date:** [January 5, 2026, 9:31am UTC](https://community.deriv.com/t/unsuccessful-deposit/88943/1 "2026-01-05T09:31:20Z")

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I deposited into the deriv platform but got debited from my end but it’s not reflecting on deriv account

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**Author:** ![discourse\_ai\_spam](https://avatars.discourse-cdn.com/v4/letter/d/c68b51/32.png) [@discourse\_ai\_spam](https://community.deriv.com/u/discourse_ai_spam)\
**Post date:** [January 5, 2026, 9:31am UTC](https://community.deriv.com/t/unsuccessful-deposit/88943/2 "2026-01-05T09:31:22Z")

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/3f75af40fda524d88f80027b2f3678de5a8992f5.png) [@system](https://community.deriv.com/u/system)\
**Post date:** [January 6, 2026, 3:18am UTC](https://community.deriv.com/t/unsuccessful-deposit/88943/3 "2026-01-06T03:18:59Z")

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**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [January 14, 2026, 3:10am UTC](https://community.deriv.com/t/unsuccessful-deposit/88943/4 "2026-01-14T03:10:22Z")

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Hi, @billowy-adenium-2 We’re truly sorry for the inconvenience and understand how frustrating this can be. Due to high traffic, our response times may be longer than usual. Please rest assured that our team is doing their best to assist everyone as quickly as possible. If your issue is still not resolved, we kindly encourage you to contact us again via Live Chat or WhatsApp so our team can look into it and help resolve the matter. Thank you for your patience and understanding.