# Updating personal details issue

**URL:** <https://community.deriv.com/t/updating-personal-details-issue/19235>\
**Category:** FAQ\
**Created:** [October 4, 2021, 8:24pm UTC](https://community.deriv.com/t/updating-personal-details-issue/19235 "2021-10-04T20:24:10Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![bewitch-aerides-1](https://avatars.discourse-cdn.com/v4/letter/b/85e7bf/32.png) [@bewitch-aerides-1](https://community.deriv.com/u/bewitch-aerides-1)\
**Post date:** [October 4, 2021, 8:24pm UTC](https://community.deriv.com/t/updating-personal-details-issue/19235/1 "2021-10-04T20:24:10Z")

</div>

Please I need to update my personal details in my account settings, but it’s not working, the personal details is already closed

---

<div class="post-metadata">

**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [October 4, 2021, 8:31pm UTC](https://community.deriv.com/t/updating-personal-details-issue/19235/2 "2021-10-04T20:31:30Z")

</div>

@bewitch-aerides-1 , You cannot update personal details on your own. To do that, you need to contact deriv via live chat and get instructions.

---

<div class="post-metadata">

**Author:** ![cannily-airless-1](https://avatars.discourse-cdn.com/v4/letter/c/51bf81/32.png) [@cannily-airless-1](https://community.deriv.com/u/cannily-airless-1)\
**Post date:** [October 3, 2022, 11:45pm UTC](https://community.deriv.com/t/updating-personal-details-issue/19235/3 "2022-10-03T23:45:36Z")

</div>

Hy i cant login to my deriv real i only have an access to my demo account but when i create real it says i have a real account please help what must i do

---

<div class="post-metadata">

**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [October 4, 2022, 7:00am UTC](https://community.deriv.com/t/updating-personal-details-issue/19235/4 "2022-10-04T07:00:42Z")

</div>

Hello, @cannily-airless-1. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)**
>
> Trading platforms designed with you in mind.