# USD not credited to deriv account

**URL:** <https://community.deriv.com/t/usd-not-credited-to-deriv-account/88047>\
**Category:** General Discussion\
**Tags:** account\
**Created:** [April 3, 2025, 10:41am UTC](https://community.deriv.com/t/usd-not-credited-to-deriv-account/88047 "2025-04-03T10:41:23Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![breered-aliquid-2](https://avatars.discourse-cdn.com/v4/letter/b/9d8465/32.png) [@breered-aliquid-2](https://community.deriv.com/u/breered-aliquid-2)\
**Post date:** [April 3, 2025, 10:41am UTC](https://community.deriv.com/t/usd-not-credited-to-deriv-account/88047/1 "2025-04-03T10:41:23Z")

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Hi Past 3 days my crypto deposit was not credited to deriv account. ticket already raised and no response . even no response from chat

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**Author:** ![Erika\_deriv](https://avatars.discourse-cdn.com/v4/letter/e/cdc98d/32.png) [@Erika\_deriv](https://community.deriv.com/u/Erika_deriv)\
**Post date:** [May 6, 2025, 8:02pm UTC](https://community.deriv.com/t/usd-not-credited-to-deriv-account/88047/2 "2025-05-06T20:02:46Z")

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Hi @breered-aliquid-2, we appreciate your feedback and are sorry to hear you feel this way.

Please note that our team reached out to you via email to provide explanations regarding your case.

If you have any further questions or require additional clarification, we encourage you to respond to the same email thread. This will allow our dedicated team to access your queries and assist you as quickly as possible. Thank you for your kind understanding.