# Verification failure

**URL:** <https://community.deriv.com/t/verification-failure/6943>\
**Category:** Accounts\
**Created:** [April 4, 2021, 11:22pm UTC](https://community.deriv.com/t/verification-failure/6943 "2021-04-04T23:22:26Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![boilery-achiras-2](https://avatars.discourse-cdn.com/v4/letter/b/db5fbb/32.png) [@boilery-achiras-2](https://community.deriv.com/u/boilery-achiras-2)\
**Post date:** [April 4, 2021, 11:22pm UTC](https://community.deriv.com/t/verification-failure/6943/1 "2021-04-04T23:22:26Z")

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I have a problem I used a a bank account number which Iam using on the other deriv account my cashier was blocked I have received a verification link tried to verify only to find out one of my name it’s not on the ID now they cannot verify it because of that any assistance I can get it to unblock my cashier??