# Verification for my profile

**URL:** <https://community.deriv.com/t/verification-for-my-profile/19310>\
**Category:** FAQ\
**Created:** [October 5, 2021, 11:33am UTC](https://community.deriv.com/t/verification-for-my-profile/19310 "2021-10-05T11:33:23Z")\
**Posts on this page:** 1\
**Showing post:** 9

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**Author:** ![bammers-acronyc-2](https://avatars.discourse-cdn.com/v4/letter/b/c4cdca/32.png) [@bammers-acronyc-2](https://community.deriv.com/u/bammers-acronyc-2)\
**Post date:** [October 11, 2021, 5:50pm UTC](https://community.deriv.com/t/verification-for-my-profile/19310/9 "2021-10-11T17:50:39Z")

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would love to get an answer on this. I am having the same issue. Can’t complete verification due to greyed out proof of identity and address ![greyed out](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/f/fc35fe70b135dfda5377d287b6ffada85fa74ed0.jpeg)

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_[View the full topic](https://community.deriv.com/t/verification-for-my-profile/19310)._