# Verification of documents

**URL:** <https://community.deriv.com/t/verification-of-documents/22652>\
**Category:** General Discussion\
**Created:** [November 9, 2021, 5:19pm UTC](https://community.deriv.com/t/verification-of-documents/22652 "2021-11-09T17:19:04Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![bogymen-acrisia-2](https://avatars.discourse-cdn.com/v4/letter/b/d78d45/32.png) [@bogymen-acrisia-2](https://community.deriv.com/u/bogymen-acrisia-2)\
**Post date:** [November 9, 2021, 5:19pm UTC](https://community.deriv.com/t/verification-of-documents/22652/1 "2021-11-09T17:19:04Z")

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Why are my options for verification blank? I can’t click on them and yet I can’t deposit without verifying. Does anybody have an email I can send documents to?

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [November 10, 2021, 2:04am UTC](https://community.deriv.com/t/verification-of-documents/22652/2 "2021-11-10T02:04:14Z")

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@bogymen-acrisia-2,. But why can’t you make a deposit?  
Are the deposit methods not displayed on your deposit page?

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**Author:** ![beckett-acronyx-2](https://avatars.discourse-cdn.com/v4/letter/b/f1d935/32.png) [@beckett-acronyx-2](https://community.deriv.com/u/beckett-acronyx-2)\
**Post date:** [November 10, 2021, 12:12pm UTC](https://community.deriv.com/t/verification-of-documents/22652/3 "2021-11-10T12:12:55Z")

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Please help me with verification of documents

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**Author:** ![bifteck-abuleia-2](https://avatars.discourse-cdn.com/v4/letter/b/db5fbb/32.png) [@bifteck-abuleia-2](https://community.deriv.com/u/bifteck-abuleia-2)\
**Post date:** [November 10, 2021, 1:34pm UTC](https://community.deriv.com/t/verification-of-documents/22652/4 "2021-11-10T13:34:15Z")

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Can we have our proof of identity verified please  
Because we can’t make any deposit

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**Author:** ![blogged-accidia-2](https://avatars.discourse-cdn.com/v4/letter/b/a3d4f5/32.png) [@blogged-accidia-2](https://community.deriv.com/u/blogged-accidia-2)\
**Post date:** [November 10, 2021, 8:40pm UTC](https://community.deriv.com/t/verification-of-documents/22652/5 "2021-11-10T20:40:47Z")

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Since I Uploade Prove Of address last Month even Today IS still saying wait two days What is Wrong with Deriv?