# VERIFICATION OF MY ACCOUNT

**URL:** <https://community.deriv.com/t/verification-of-my-account/3457>\
**Category:** Payments & Transactions\
**Created:** [August 24, 2020, 12:14pm UTC](https://community.deriv.com/t/verification-of-my-account/3457 "2020-08-24T12:14:32Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![akvavit-accepts-2](https://avatars.discourse-cdn.com/v4/letter/a/74df32/32.png) [@akvavit-accepts-2](https://community.deriv.com/u/akvavit-accepts-2)\
**Post date:** [August 24, 2020, 12:14pm UTC](https://community.deriv.com/t/verification-of-my-account/3457/1 "2020-08-24T12:14:33Z")

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Hi,  
I need assistance with account verification. I have uploaded my picture and identification documents but verification has been declined

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [January 8, 2022, 10:29am UTC](https://community.deriv.com/t/verification-of-my-account/3457/2 "2022-01-08T10:29:38Z")

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Hi @akvavit-accepts-2, for instant assistance please contact us via LiveChat. We will be happy to assist you and resolve any issues as quickly as possible.

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**Author:** ![carotol-acumble-2](https://avatars.discourse-cdn.com/v4/letter/c/8c91f0/32.png) [@carotol-acumble-2](https://community.deriv.com/u/carotol-acumble-2)\
**Post date:** [February 3, 2022, 6:38am UTC](https://community.deriv.com/t/verification-of-my-account/3457/3 "2022-02-03T06:38:25Z")

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Why were my verification documents declined

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**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [February 4, 2022, 10:47am UTC](https://community.deriv.com/t/verification-of-my-account/3457/4 "2022-02-04T10:47:51Z")

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Hi @carotol-acumble-2, for instant assistance please contact us via LiveChat. We will be happy to assist you and resolve any issues as quickly as possible.