# Verification of Proof Identify and proof of address
**URL:** https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080
**Category:** Accounts
**Created:** [March 19, 2021, 9:20am UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080 "2021-03-19T09:20:37Z")
**Posts on this page:** 17
**Page:** 1
### Author:  [@blithen-abseils-2](https://community.deriv.com/u/blithen-abseils-2)
#### Post date: [March 19, 2021, 9:20am UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/1 "2021-03-19T09:20:37Z")
How do I submit my proof of identity and address?
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### Author:  [@acidier-achroma-2](https://community.deriv.com/u/acidier-achroma-2)
#### Post date: [April 18, 2021, 7:45am UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/2 "2021-04-18T07:45:29Z")
Want to add my middle name as I only put one name Thembelihle Mbhele to Thembelihle Livingstone Mbhele
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### Author:  [@bubinga-achylia-2](https://community.deriv.com/u/bubinga-achylia-2)
#### Post date: [June 5, 2021, 7:18pm UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/3 "2021-06-05T19:18:54Z")
I want to verify my ID card
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### Author:  [@caukers-acidity-2](https://community.deriv.com/u/caukers-acidity-2)
#### Post date: [June 6, 2021, 4:58am UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/4 "2021-06-06T04:58:37Z")
Please verify my account
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### Author:  [@apothec-achymia-2](https://community.deriv.com/u/apothec-achymia-2)
#### Post date: [June 7, 2021, 7:27pm UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/5 "2021-06-07T19:27:42Z")
my proof of address is not verified for long now help please
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### Author:  [@bartsia-abacaxi-4](https://community.deriv.com/u/bartsia-abacaxi-4)
#### Post date: [July 7, 2021, 12:59am UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/6 "2021-07-07T00:59:06Z")
hola, buenas noches, tengo problemas con la verificacion de mi cuenta, hace mas de un mes cargue los documentos y siguen sin responder, ¿que puedo hacer? gracias
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### Author:  [@acquest-acolyte-2](https://community.deriv.com/u/acquest-acolyte-2)
#### Post date: [July 8, 2021, 1:20am UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/7 "2021-07-08T01:20:33Z")
Please verify my driving license its true details
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### Author:  [@alterum-acridin-2](https://community.deriv.com/u/alterum-acridin-2)
#### Post date: [January 11, 2022, 2:51pm UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/8 "2022-01-11T14:51:09Z")
Acho sacanagem da Deriv. 1) fazem de tudo para não dar certo nas identificações de documentos. Mandei CNH dizem que está vencido sendo que CNH como identidade nunca vence por lei. Eles dizem que está ilegível o que não é verdade. Tudo complicado para voce não retirar o dinheiro da conta.
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### Author:  [@Paula](https://community.deriv.com/u/Paula)
#### Post date: [January 11, 2022, 4:33pm UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/9 "2022-01-11T16:33:03Z")
Hi [blithen-abseils-2](https://community.deriv.com/u/blithen-abseils-2),
Please note that we will send you a notification when your account needs verification. However, if you wish to authenticate before that, kindly contact us via LiveChat and we will assist you accordingly.
Thank you for being part of our Deriv community!
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### Author:  [@Paula](https://community.deriv.com/u/Paula)
#### Post date: [January 11, 2022, 4:38pm UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/10 "2022-01-11T16:38:23Z")
Hi [acidier-achroma-2](https://community.deriv.com/u/acidier-achroma-2),
Upon checking, we have noticed that your name has already been changed. Please, kindly contact us via LiveChat if you need any further assistance. Thank you!
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### Author:  [@Paula](https://community.deriv.com/u/Paula)
#### Post date: [January 11, 2022, 4:46pm UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/11 "2022-01-11T16:46:57Z")
Olá [alterum-acridin-2](https://community.deriv.com/u/alterum-acridin-2),
Pedimos desculpas por qualquer inconveniente causado. Por favor, note que infelizmente, conforme as normas da empresa, não podemos aceitar sua CNH com data de validade vencida. De qualquer forma, informamos que você pode nos enviar seu RG e também o passaporte. Caso ainda esteja com alguma dúvida, ficamos a disposição para maiores esclarecimentos.
Obrigada por fazer parte de nossa comunidade!
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### Author:  [@Paula](https://community.deriv.com/u/Paula)
#### Post date: [January 11, 2022, 4:48pm UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/12 "2022-01-11T16:48:59Z")
Hi [bubinga-achylia-2](https://community.deriv.com/u/bubinga-achylia-2),
Kindly refer to the response below. Thank you!
> [@Verification of Proof Identify and proof of address](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/9):
>
> Hi [blithen-abseils-2](https://community.deriv.com/u/blithen-abseils-2), Please note that we will send you a notification when your account needs verification. However, if you wish to authenticate before that, kindly contact us via LiveChat and we will assist you accordingly. Thank you for being part of our Deriv community!
---
### Author:  [@Paula](https://community.deriv.com/u/Paula)
#### Post date: [January 11, 2022, 4:49pm UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/13 "2022-01-11T16:49:32Z")
Hi [caukers-acidity-2](https://community.deriv.com/u/caukers-acidity-2),
Kindly refer to the response below. Thank you!
> [@Verification of Proof Identify and proof of address](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/9):
>
> Hi [blithen-abseils-2](https://community.deriv.com/u/blithen-abseils-2), Please note that we will send you a notification when your account needs verification. However, if you wish to authenticate before that, kindly contact us via LiveChat and we will assist you accordingly. Thank you for being part of our Deriv community!
---
### Author:  [@Paula](https://community.deriv.com/u/Paula)
#### Post date: [January 11, 2022, 4:50pm UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/14 "2022-01-11T16:50:12Z")
Hi [apothec-achymia-2](https://community.deriv.com/u/apothec-achymia-2),
Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will help you at the earliest.
Thank you!
---
### Author:  [@Paula](https://community.deriv.com/u/Paula)
#### Post date: [January 11, 2022, 4:51pm UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/15 "2022-01-11T16:51:21Z")
Hola [bartsia-abacaxi-4](https://community.deriv.com/u/bartsia-abacaxi-4),
Para que podamos servirle mejor y también para la protección de los datos de su cuenta. Comuníquese con nosotros a través de LiveChat y nuestro equipo lo ayudará lo antes posible.
Gracias por su comprensión.
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### Author:  [@Paula](https://community.deriv.com/u/Paula)
#### Post date: [January 11, 2022, 4:52pm UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/16 "2022-01-11T16:52:29Z")
Hi [acquest-acolyte-2](https://community.deriv.com/u/acquest-acolyte-2),
Please, kindly refer to the response below. Thank you!
> [@Verification of Proof Identify and proof of address](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/14):
>
> Hi [apothec-achymia-2](https://community.deriv.com/u/apothec-achymia-2), Please, for better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We will help you at the earliest. Thank you!
---
### Author:  [@chuppah-adjuror-2](https://community.deriv.com/u/chuppah-adjuror-2)
#### Post date: [September 25, 2022, 1:01pm UTC](https://community.deriv.com/t/verification-of-proof-identify-and-proof-of-address/6080/17 "2022-09-25T13:01:52Z")
como hhablo con LIVE CHAT?