# Verifikation

**URL:** <https://community.deriv.com/t/verifikation/32688>\
**Category:** FAQ\
**Created:** [June 28, 2022, 3:48am UTC](https://community.deriv.com/t/verifikation/32688 "2022-06-28T03:48:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![autopen-abactor-4](https://avatars.discourse-cdn.com/v4/letter/a/53a042/32.png) [@autopen-abactor-4](https://community.deriv.com/u/autopen-abactor-4)\
**Post date:** [June 28, 2022, 3:48am UTC](https://community.deriv.com/t/verifikation/32688/1 "2022-06-28T03:48:42Z")

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Hi. I set up an account 4 days ago, I still can’t open a real account. Why

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**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [June 28, 2022, 4:20am UTC](https://community.deriv.com/t/verifikation/32688/2 "2022-06-28T04:20:26Z")

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Hi @autopen-abactor-4 , Thank you for posting in our Deriv Community. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90a9941d866b155895680c37a65a8221e6208cbd.png)[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/)

### [Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)

Regards,

[Deriv.com](http://deriv.com/)

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**Author:** ![abaddon-aecidia-2](https://avatars.discourse-cdn.com/v4/letter/a/c4cdca/32.png) [@abaddon-aecidia-2](https://community.deriv.com/u/abaddon-aecidia-2)\
**Post date:** [February 14, 2023, 10:12am UTC](https://community.deriv.com/t/verifikation/32688/3 "2023-02-14T10:12:48Z")

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Why is my account still not verified? I have uploaded documents for 10 days.

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**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [February 16, 2023, 7:56am UTC](https://community.deriv.com/t/verifikation/32688/4 "2023-02-16T07:56:16Z")

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Hello @abaddon-aecidia-2. We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.