# verify account problam **URL:** https://community.deriv.com/t/verify-account-problam/15685 **Category:** FAQ **Created:** [August 22, 2021, 12:13pm UTC](https://community.deriv.com/t/verify-account-problam/15685 "2021-08-22T12:13:43Z") **Posts on this page:** 20 **Page:** 1
### Author: ![belting-acrasin-2](https://avatars.discourse-cdn.com/v4/letter/b/8dc957/32.png) [@belting-acrasin-2](https://community.deriv.com/u/belting-acrasin-2) #### Post date: [August 22, 2021, 12:13pm UTC](https://community.deriv.com/t/verify-account-problam/15685/1 "2021-08-22T12:13:43Z")
i had already upload my identity details for deriv account but it will show my name not match for document . what is problem. I had uploaded my correct details ---
### Author: ![ascribe-achkans-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@ascribe-achkans-2](https://community.deriv.com/u/ascribe-achkans-2) #### Post date: [August 26, 2021, 1:24am UTC](https://community.deriv.com/t/verify-account-problam/15685/2 "2021-08-26T01:24:48Z")
nao to conseguino fazer a verificaçao ---
### Author: ![bagroom-accuses-2](https://avatars.discourse-cdn.com/v4/letter/b/b9e5f3/32.png) [@bagroom-accuses-2](https://community.deriv.com/u/bagroom-accuses-2) #### Post date: [August 26, 2021, 2:53pm UTC](https://community.deriv.com/t/verify-account-problam/15685/3 "2021-08-26T14:53:46Z")
Hello my name is Jonas Balikwisha I have a problem to upload my identification cars . I upload my passport but Deriv doesn’t accept it I don’t know why? I need a help please 👏👏👏 ---
### Author: ![cleughs-abscess-2](https://avatars.discourse-cdn.com/v4/letter/c/d2c977/32.png) [@cleughs-abscess-2](https://community.deriv.com/u/cleughs-abscess-2) #### Post date: [August 27, 2021, 12:05pm UTC](https://community.deriv.com/t/verify-account-problam/15685/4 "2021-08-27T12:05:27Z")
Hi I can’t verify my ID because the one on the profile doesn’t correct with the actual ID plz help the market is moving 🤬 ---
### Author: ![ciphony-acreage-2](https://avatars.discourse-cdn.com/v4/letter/c/b487fb/32.png) [@ciphony-acreage-2](https://community.deriv.com/u/ciphony-acreage-2) #### Post date: [August 30, 2021, 1:05pm UTC](https://community.deriv.com/t/verify-account-problam/15685/5 "2021-08-30T13:05:02Z")
Same here an know it is saying unable to upload documents because I have uploaded many documents 💔😣😣…an know I can’t even withdraw my money ---
### Author: ![brassic-acocotl-2](https://avatars.discourse-cdn.com/v4/letter/b/58f4c7/32.png) [@brassic-acocotl-2](https://community.deriv.com/u/brassic-acocotl-2) #### Post date: [August 31, 2021, 9:30am UTC](https://community.deriv.com/t/verify-account-problam/15685/6 "2021-08-31T09:30:18Z")
I need verify my binary account plz helpProcessing: IMG\_20210826\_0001-1.pdf… Processing: IMG\_20210831\_0002.pdf… ---
### Author: ![beltway-acomous-2](https://avatars.discourse-cdn.com/v4/letter/b/91b2a8/32.png) [@beltway-acomous-2](https://community.deriv.com/u/beltway-acomous-2) #### Post date: [August 31, 2021, 11:04am UTC](https://community.deriv.com/t/verify-account-problam/15685/7 "2021-08-31T11:04:10Z")
You can withdrawal your money bro ---
### Author: ![cauboge-achages-2](https://avatars.discourse-cdn.com/v4/letter/c/bb73d2/32.png) [@cauboge-achages-2](https://community.deriv.com/u/cauboge-achages-2) #### Post date: [August 31, 2021, 3:04pm UTC](https://community.deriv.com/t/verify-account-problam/15685/8 "2021-08-31T15:04:38Z")
hi this plat form is not user friendly ---
### Author: ![beignes-acatour-2](https://avatars.discourse-cdn.com/v4/letter/b/278dde/32.png) [@beignes-acatour-2](https://community.deriv.com/u/beignes-acatour-2) #### Post date: [September 2, 2021, 1:47pm UTC](https://community.deriv.com/t/verify-account-problam/15685/9 "2021-09-02T13:47:54Z")
My account can’t verify now they said i have exceeded the amount of my verification ---
### Author: ![chintze-acridan-2](https://avatars.discourse-cdn.com/v4/letter/c/58f4c7/32.png) [@chintze-acridan-2](https://community.deriv.com/u/chintze-acridan-2) #### Post date: [September 6, 2021, 9:36am UTC](https://community.deriv.com/t/verify-account-problam/15685/10 "2021-09-06T09:36:56Z")
Hi… why is my account not verified yet… what’s the problem? Please verify my account … I submit my froof… ---
### Author: ![carrick-acrasin-2](https://avatars.discourse-cdn.com/v4/letter/c/a9adbd/32.png) [@carrick-acrasin-2](https://community.deriv.com/u/carrick-acrasin-2) #### Post date: [September 6, 2021, 11:26pm UTC](https://community.deriv.com/t/verify-account-problam/15685/11 "2021-09-06T23:26:57Z")
My profile was unable to verify after providing all the necessary documents I proveded my ID and everything still deriv couldn’t verify it ---
### Author: ![carrick-acrasin-2](https://avatars.discourse-cdn.com/v4/letter/c/a9adbd/32.png) [@carrick-acrasin-2](https://community.deriv.com/u/carrick-acrasin-2) #### Post date: [September 6, 2021, 11:29pm UTC](https://community.deriv.com/t/verify-account-problam/15685/12 "2021-09-06T23:29:29Z")
Same to me ![Screenshot_20210906-071539](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/b/b7abf01fa056a2545942843d47a83251daec49a3.png) ---
### Author: ![antihum-acrania-2](https://avatars.discourse-cdn.com/v4/letter/a/aca169/32.png) [@antihum-acrania-2](https://community.deriv.com/u/antihum-acrania-2) #### Post date: [September 7, 2021, 2:18pm UTC](https://community.deriv.com/t/verify-account-problam/15685/13 "2021-09-07T14:18:03Z")
My name Abid khan My mobile no 03439706788 Mastak Abif khan Chang my name sir ---
### Author: ![borrows-acridid-2](https://avatars.discourse-cdn.com/v4/letter/b/df705f/32.png) [@borrows-acridid-2](https://community.deriv.com/u/borrows-acridid-2) #### Post date: [September 13, 2021, 2:42pm UTC](https://community.deriv.com/t/verify-account-problam/15685/14 "2021-09-13T14:42:04Z")
Same problem I’m also not be able to upload my documents ---
### Author: ![chevret-acridyl-2](https://avatars.discourse-cdn.com/v4/letter/c/47e85d/32.png) [@chevret-acridyl-2](https://community.deriv.com/u/chevret-acridyl-2) #### Post date: [September 16, 2021, 1:48pm UTC](https://community.deriv.com/t/verify-account-problam/15685/15 "2021-09-16T13:48:30Z")
![Screenshot_20210916-102713_Chrome](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/2/2cb96ced787481cd0fd35d05a9e2f1cda27340bb.jpeg) Com Eu faço ---
### Author: ![adjuror-accited-2](https://avatars.discourse-cdn.com/v4/letter/a/3be4f8/32.png) [@adjuror-accited-2](https://community.deriv.com/u/adjuror-accited-2) #### Post date: [September 17, 2021, 3:44pm UTC](https://community.deriv.com/t/verify-account-problam/15685/16 "2021-09-17T15:44:55Z")
I have submitted the proof of my identity yet my account hasn’t been verified…please assist. ---
### Author: ![boosies-acouchy-2](https://avatars.discourse-cdn.com/v4/letter/b/898d66/32.png) [@boosies-acouchy-2](https://community.deriv.com/u/boosies-acouchy-2) #### Post date: [September 18, 2021, 7:41am UTC](https://community.deriv.com/t/verify-account-problam/15685/17 "2021-09-18T07:41:28Z")
I send my driving licen but u are tell it is not match my name plz help me ---
### Author: ![ambulia-acrilan-2](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@ambulia-acrilan-2](https://community.deriv.com/u/ambulia-acrilan-2) #### Post date: [September 19, 2021, 6:14am UTC](https://community.deriv.com/t/verify-account-problam/15685/18 "2021-09-19T06:14:38Z")
There is not any option open to upload my documents for verify my account ---
### Author: ![belcher-affable-1](https://avatars.discourse-cdn.com/v4/letter/b/d26b3c/32.png) [@belcher-affable-1](https://community.deriv.com/u/belcher-affable-1) #### Post date: [November 19, 2021, 3:24pm UTC](https://community.deriv.com/t/verify-account-problam/15685/19 "2021-11-19T15:24:44Z")
hola, necesito a ser cambio de domicilio me sale colombia y soy de venezuela y por ende no me permite depositar, porque primero tengo que ingresar los datos y documentos requeridos. ---
### Author: ![amidone-acnemia-2](https://avatars.discourse-cdn.com/v4/letter/a/bb73d2/32.png) [@amidone-acnemia-2](https://community.deriv.com/u/amidone-acnemia-2) #### Post date: [November 19, 2021, 5:52pm UTC](https://community.deriv.com/t/verify-account-problam/15685/20 "2021-11-19T17:52:37Z")
Hi guys need i dont know how to upload my identification documents please help me how where is uploading place … [Next page](https://community.deriv.com/t/verify-account-problam/15685.md?page=2)