# Verifying Account

**URL:** https://community.deriv.com/t/verifying-account/2301
**Category:** Accounts
**Created:** [August 11, 2020, 7:59pm UTC](https://community.deriv.com/t/verifying-account/2301 "2020-08-11T19:59:51Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![jamaxiEx](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/jamaxiex/32/339_2.png) [@jamaxiEx](https://community.deriv.com/u/jamaxiEx)
#### Post date: [August 11, 2020, 7:59pm UTC](https://community.deriv.com/t/verifying-account/2301/1 "2020-08-11T19:59:51Z")

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After depositing and trading . I find it difficult to withdraw, due to withdrawal limit on unverified account. I’ve been facing difficulties in verifying my account. Now I can’t reach customer care by email to send my documents due to rebranding. Please I would like to know the new email, so I can send my details for verification. And so I can place a withdrawal, because I’m currently facing withdrawal limit. Thank you

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### Author: ![assures-abrupts-2](https://avatars.discourse-cdn.com/v4/letter/a/3d9bf3/32.png) [@assures-abrupts-2](https://community.deriv.com/u/assures-abrupts-2)
#### Post date: [August 16, 2020, 2:34pm UTC](https://community.deriv.com/t/verifying-account/2301/2 "2020-08-16T14:34:50Z")

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How long does it take to verify my account

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### Author: ![calalus-abaisse-5](https://avatars.discourse-cdn.com/v4/letter/c/8e7dd6/32.png) [@calalus-abaisse-5](https://community.deriv.com/u/calalus-abaisse-5)
#### Post date: [August 18, 2020, 6:42am UTC](https://community.deriv.com/t/verifying-account/2301/3 "2020-08-18T06:42:57Z")

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Witam serdecznie. Chciałabym zapytać ile czasu jeszxze zajmie moja weryfikacja

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### Author: ![butting-abought-2](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@butting-abought-2](https://community.deriv.com/u/butting-abought-2)
#### Post date: [September 25, 2020, 4:26am UTC](https://community.deriv.com/t/verifying-account/2301/4 "2020-09-25T04:26:55Z")

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Yes I have the same problem. How did you solve your own?

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### Author: ![acheron-adamine-1](https://avatars.discourse-cdn.com/v4/letter/a/d07c76/32.png) [@acheron-adamine-1](https://community.deriv.com/u/acheron-adamine-1)
#### Post date: [October 3, 2020, 6:02pm UTC](https://community.deriv.com/t/verifying-account/2301/5 "2020-10-03T18:02:36Z")

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Im hamza valliyil i want verification my account pls

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### Author: ![allayer-acaleph-2](https://avatars.discourse-cdn.com/v4/letter/a/919ad9/32.png) [@allayer-acaleph-2](https://community.deriv.com/u/allayer-acaleph-2)
#### Post date: [October 14, 2020, 12:47pm UTC](https://community.deriv.com/t/verifying-account/2301/6 "2020-10-14T12:47:14Z")

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I have the same problem as you, please were you abled to find a solution?

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### Author: ![NazeemaAli](https://avatars.discourse-cdn.com/v4/letter/n/898d66/32.png) [@NazeemaAli](https://community.deriv.com/u/NazeemaAli)
#### Post date: [December 23, 2020, 9:51am UTC](https://community.deriv.com/t/verifying-account/2301/7 "2020-12-23T09:51:45Z")

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