# Vertification

**URL:** <https://community.deriv.com/t/vertification/87326>\
**Category:** General Discussion\
**Created:** [August 23, 2024, 1:26pm UTC](https://community.deriv.com/t/vertification/87326 "2024-08-23T13:26:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![accrues-aggroup-2](https://avatars.discourse-cdn.com/v4/letter/a/a88e57/32.png) [@accrues-aggroup-2](https://community.deriv.com/u/accrues-aggroup-2)\
**Post date:** [August 23, 2024, 1:26pm UTC](https://community.deriv.com/t/vertification/87326/1 "2024-08-23T13:26:52Z")

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why did my account block me  
was always working well  
I uploaded a document to check today and open my account

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**Author:** ![juanjo](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/juanjo/32/5512_2.png) [@juanjo](https://community.deriv.com/u/juanjo)\
**Post date:** [August 23, 2024, 7:43pm UTC](https://community.deriv.com/t/vertification/87326/3 "2024-08-23T19:43:40Z")

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Deae @accrues-aggroup-2 , thank you for joining the community! We regret to note this. Please note that we have escalated this to the relevant department for review and check. Kindly reach out to us via LiveChat if you have any other issues. We’ll work with you to resolve any issues as quickly as possible.

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