# Very disappointed my usdt hasnt reflected in my account despit doing everything correct **URL:** \ **Category:** General Discussion\ **Created:** [July 19, 2026, 11:18pm UTC](https://community.deriv.com/t/very-disappointed-my-usdt-hasnt-reflected-in-my-account-despit-doing-everything-correct/89558 "2026-07-19T23:18:35Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![caninal-ambassy-2](https://avatars.discourse-cdn.com/v4/letter/c/439d5e/32.png) [@caninal-ambassy-2](https://community.deriv.com/u/caninal-ambassy-2)\ **Post date:** [July 19, 2026, 11:18pm UTC](https://community.deriv.com/t/very-disappointed-my-usdt-hasnt-reflected-in-my-account-despit-doing-everything-correct/89558/1 "2026-07-19T23:18:35Z")
3 days ago I deposited to my Usdt wallet on deriv but till now am only speaking to a robot online which is not helpful at all …can’t I speak with real support members coz this is absolutely stressful for a legit platform like deriv . Plz u can do better … Pleas help me pleas I beg of u 🥺 ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/3f75af40fda524d88f80027b2f3678de5a8992f5.png) [@system](https://community.deriv.com/u/system)\ **Post date:** [July 19, 2026, 11:18pm UTC](https://community.deriv.com/t/very-disappointed-my-usdt-hasnt-reflected-in-my-account-despit-doing-everything-correct/89558/2 "2026-07-19T23:18:35Z")
Thank you for joining the community! We regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via live chat or WhatsApp, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)** > > Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat. ---
**Author:** ![deriv-community](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv-community/32/8948_2.png) [@deriv-community](https://community.deriv.com/u/deriv-community)\ **Post date:** [July 21, 2026, 6:00am UTC](https://community.deriv.com/t/very-disappointed-my-usdt-hasnt-reflected-in-my-account-despit-doing-everything-correct/89558/3 "2026-07-21T06:00:04Z")
Hi @caninal-ambassy-2, thank you for reaching out and we’re truly sorry to hear this — we understand how stressful it can be when a deposit doesn’t reflect. To look into this further, we’ll need to verify your account details securely. Please reach out to us via **Live Chat** or **WhatsApp** and when connected, simply say **“I want to speak to a human agent”** — they’ll be able to investigate your deposit directly. We appreciate your patience and we’ll do our best to get this sorted for you! 🙏 ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/3f75af40fda524d88f80027b2f3678de5a8992f5.png) [@system](https://community.deriv.com/u/system)\ **Post date:** [July 21, 2026, 6:00am UTC](https://community.deriv.com/t/very-disappointed-my-usdt-hasnt-reflected-in-my-account-despit-doing-everything-correct/89558/4 "2026-07-21T06:00:04Z")
¡Gracias por unirse a la comunidad! Lamentamos escuchar eso. Sin embargo, necesitamos investigar su situación. Por lo tanto, le pedimos que nos contacte a través del chat en vivo o WhatsApp para que podamos brindarle un mejor servicio y garantizar la protección de los datos de su cuenta. Trabajaremos con usted para resolver cualquier problema lo antes posible. > **[Centro de ayuda | Preguntas frecuentes | Deriv](https://deriv.com/es/help-centre)** > > ¿Tiene preguntas sobre su cuenta de trading, sobre cómo funcionan nuestras plataformas de trading o sobre el trading? Lea nuestras preguntas frecuentes o contáctenos a través del Live Chat en Deriv.