I have been using Zingpay method with no struggle to deposit and to withdraw for 2 years. All of a sudden I get this, “Your proof of identity needs to be verified in order to make deposits via ZingPay.”
When I navigate to the Authentication status I get this,
" No authentication required
You do not need to authenticate your account at this time.
We will inform you when your account needs to be authenticated."
What can I do to fix this?
Same applies and sad part is the is no one to help with our problem
@clarine-accrete-2 , @clatter-aburban-2 ,. Please kindly contact deriv via the “live chat” on your deriv page.
When you are there, be patient till you reach a representative. Present your issue and it will be solved.
I will continue waiting, been trying to get through a represantative since Monday.
Como faço pra pro meus robôs ser liberado
Click this link, it will allow you to verify your stuff, it takes 3 days and they respond via email
Hi I am also experiencing the issue when I logged an inquiry I got an automated reply without help. Does anyone still using Zingpay?