What should I do when the market is unavailable?

Hi Community members! :grinning:

You may receive this error message on financial instruments when the market is currently unavailable due to market conditions. You should be able to trade again after 24 hours. However, if it still persists, please feel free to contact our customer support team via LiveChat for further assistance.

Please be advised that only the Synthetic market will be available 24/7

You may also refer to Trading times for more details regarding the timing for the Forex market, Stock Indices, and Commodities market. You can also refer to the contract specification in the MT5 mobile app, MT5 PC application, or MT5 web terminal for details on the market trading times.

My crypto currency options have been unavailable for a week now on my deriv platform. Is this just me or everybody

Hi @billete-acolyte-2, we would love to check this further for you. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.