# What's going on? **URL:** \ **Category:** General Discussion\ **Created:** [January 27, 2023, 8:54pm UTC](https://community.deriv.com/t/whats-going-on/45062 "2023-01-27T20:54:47Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![bahrein-addicts-2](https://avatars.discourse-cdn.com/v4/letter/b/54ee81/32.png) [@bahrein-addicts-2](https://community.deriv.com/u/bahrein-addicts-2)\ **Post date:** [January 27, 2023, 8:54pm UTC](https://community.deriv.com/t/whats-going-on/45062/1 "2023-01-27T20:54:47Z")
Why can’t i trade vix 200 and 300 pairs again? Even on my demo i can’t place trades, but their charts and prices are still moving. Please give me a response ASAP ---
**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\ **Post date:** [January 28, 2023, 7:25pm UTC](https://community.deriv.com/t/whats-going-on/45062/2 "2023-01-28T19:25:16Z")
Hi @bahrein-addicts-2 , Thank you for joining the community and for leaving us a comment. For better protection of your account’s data, you may reach out to our Customer Support team that is available 24/7 via the Live Chat. We will work with you to resolve any issue as quickly as possible. Thank you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
**Author:** ![bahrein-addicts-2](https://avatars.discourse-cdn.com/v4/letter/b/54ee81/32.png) [@bahrein-addicts-2](https://community.deriv.com/u/bahrein-addicts-2)\ **Post date:** [January 29, 2023, 6:05am UTC](https://community.deriv.com/t/whats-going-on/45062/3 "2023-01-29T06:05:45Z")
By live chat you mean the live not i’ll talk with?, no thanks i need to speak with a real human being that can answer my questions please