# where do one submit their documents to unlock the cashier

**URL:** <https://community.deriv.com/t/where-do-one-submit-their-documents-to-unlock-the-cashier/24522>\
**Category:** General Discussion\
**Created:** [December 13, 2021, 8:13am UTC](https://community.deriv.com/t/where-do-one-submit-their-documents-to-unlock-the-cashier/24522 "2021-12-13T08:13:25Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![araised-abuleia-2](https://avatars.discourse-cdn.com/v4/letter/a/b3f665/32.png) [@araised-abuleia-2](https://community.deriv.com/u/araised-abuleia-2)\
**Post date:** [December 13, 2021, 8:13am UTC](https://community.deriv.com/t/where-do-one-submit-their-documents-to-unlock-the-cashier/24522/1 "2021-12-13T08:13:25Z")

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where do one submit their documents to unlock the cashier

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [December 14, 2021, 9:11pm UTC](https://community.deriv.com/t/where-do-one-submit-their-documents-to-unlock-the-cashier/24522/2 "2021-12-14T21:11:44Z")

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@araised-abuleia-2 ,. Go to your “settings” and scroll to “verification” as seen below.

 ![IMG_20211005_133407](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/c/c81a004f9724876d2cb7b3ff65f3da5aaadd7a17.jpeg)

 ![IMG_20211005_133540](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/c/c01282504b7778d55c949ccca80855180e4e2c7a.jpeg)

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**Author:** ![boosted-acrasia-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/boosted-acrasia-2/32/2737_2.png) [@boosted-acrasia-2](https://community.deriv.com/u/boosted-acrasia-2)\
**Post date:** [June 11, 2022, 10:07am UTC](https://community.deriv.com/t/where-do-one-submit-their-documents-to-unlock-the-cashier/24522/3 "2022-06-11T10:07:44Z")

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Is not active because I have submit all my documents

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**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [June 13, 2022, 4:16am UTC](https://community.deriv.com/t/where-do-one-submit-their-documents-to-unlock-the-cashier/24522/4 "2022-06-13T04:16:14Z")

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Hi @boosted-acrasia-2 , Thank you for posting in our Deriv Community. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

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**Author:** ![angelet-acholic-2](https://avatars.discourse-cdn.com/v4/letter/a/f1d935/32.png) [@angelet-acholic-2](https://community.deriv.com/u/angelet-acholic-2)\
**Post date:** [July 2, 2022, 8:22pm UTC](https://community.deriv.com/t/where-do-one-submit-their-documents-to-unlock-the-cashier/24522/5 "2022-07-02T20:22:43Z")

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I would like to know where to submit my documents to unlock my cashier

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**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\
**Post date:** [July 4, 2022, 4:58am UTC](https://community.deriv.com/t/where-do-one-submit-their-documents-to-unlock-the-cashier/24522/6 "2022-07-04T04:58:11Z")

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Hello, @angelet-acholic-2. Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.  
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