# Why can't I see my mt5 account again that I'm using to trade

**URL:** <https://community.deriv.com/t/why-cant-i-see-my-mt5-account-again-that-im-using-to-trade/48756>\
**Category:** FAQ\
**Created:** [March 5, 2023, 1:36am UTC](https://community.deriv.com/t/why-cant-i-see-my-mt5-account-again-that-im-using-to-trade/48756 "2023-03-05T01:36:43Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [March 5, 2023, 5:59am UTC](https://community.deriv.com/t/why-cant-i-see-my-mt5-account-again-that-im-using-to-trade/48756/2 "2023-03-05T05:59:41Z")

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Hi @broking-affined-2 , thank you for joining the community! We would like to apologize for the inconvenience you have experienced today. Kindly be informed that there is a weekly maintenance for the MT5 platform. You may check the article below for more information on the weekly maintenance.

> [@MT5 weekly maintenance](https://community.deriv.com/t/mt5-weekly-maintenance/31299):
>
> Hello Deriv Community, Do you know that we have weekly server maintenance every Sunday? This is to ensure that we deliver top-notch service to our clients. Following this, you may need to plan your trading activities in advance. The weekly maintenance will take approximately 2 hours to complete and service may be disrupted during this time. This information is also shared in your Trader’s hub [here](https://app.deriv.com/appstore/traders-hub). Please click on Trade button: If you have any questions, …

If your trades are affected, kindly contact us via Live Chat and we will be more than happy to assist you. Thank you.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.108290626.1104543695.1677375086-735896514.1640585798)**
>
> Trading platforms designed with you in mind.

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_[View the full topic](https://community.deriv.com/t/why-cant-i-see-my-mt5-account-again-that-im-using-to-trade/48756)._
