# Why can't I see my mt5 account again that I'm using to trade

**URL:** <https://community.deriv.com/t/why-cant-i-see-my-mt5-account-again-that-im-using-to-trade/48756>\
**Category:** FAQ\
**Created:** [March 5, 2023, 1:36am UTC](https://community.deriv.com/t/why-cant-i-see-my-mt5-account-again-that-im-using-to-trade/48756 "2023-03-05T01:36:43Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![Sivapria\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sivapria_deriv/32/5512_2.png) [@Sivapria\_deriv](https://community.deriv.com/u/Sivapria_deriv)\
**Post date:** [June 18, 2023, 3:29am UTC](https://community.deriv.com/t/why-cant-i-see-my-mt5-account-again-that-im-using-to-trade/48756/4 "2023-06-18T03:29:22Z")

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Dear @airflow-actaeon-2 , thank you for joining our community! We are sorry to hear this. Kindly be informed that there is a weekly MT5 maintenance every Sunday. You may refer to the article below:

> [@MT5 weekly maintenance](https://community.deriv.com/t/mt5-weekly-maintenance/31299):
>
> Hello Deriv Community, Do you know that we have weekly server maintenance every Sunday? This is to ensure that we deliver top-notch service to our clients. Following this, you may need to plan your trading activities in advance. The weekly maintenance will take approximately 2 hours to complete and service may be disrupted during this time. This information is also shared in your Trader’s hub [here](https://app.deriv.com/appstore/traders-hub). Please click on Trade button: If you have any questions, …

Therefore, once the maintenance has finished, kindly check your account again. If you still face the same issue, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.

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