# Why can't I withdraw my funds from payment agent

**URL:** <https://community.deriv.com/t/why-cant-i-withdraw-my-funds-from-payment-agent/29672>\
**Category:** General Discussion\
**Created:** [April 30, 2022, 9:47pm UTC](https://community.deriv.com/t/why-cant-i-withdraw-my-funds-from-payment-agent/29672 "2022-04-30T21:47:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![adreads-aconite-2](https://avatars.discourse-cdn.com/v4/letter/a/e19adc/32.png) [@adreads-aconite-2](https://community.deriv.com/u/adreads-aconite-2)\
**Post date:** [April 30, 2022, 9:47pm UTC](https://community.deriv.com/t/why-cant-i-withdraw-my-funds-from-payment-agent/29672/1 "2022-04-30T21:47:49Z")

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![Screenshot_20220430-223130](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/3/357287be37340297bda34fe31ff45f4ababd5b71.png)  
I deposited via payment agent can withdraw through it it’s saying permission dinned

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**Author:** ![Margaret\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/margaret_deriv/32/5512_2.png) [@Margaret\_deriv](https://community.deriv.com/u/Margaret_deriv)\
**Post date:** [May 2, 2022, 4:20am UTC](https://community.deriv.com/t/why-cant-i-withdraw-my-funds-from-payment-agent/29672/2 "2022-05-02T04:20:41Z")

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