# why can't my bot load?
**URL:** https://community.deriv.com/t/why-cant-my-bot-load/88042
**Category:** FAQ
**Created:** [April 1, 2025, 10:51am UTC](https://community.deriv.com/t/why-cant-my-bot-load/88042 "2025-04-01T10:51:57Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@bankers-aligned-2](https://community.deriv.com/u/bankers-aligned-2)
#### Post date: [April 1, 2025, 10:51am UTC](https://community.deriv.com/t/why-cant-my-bot-load/88042/1 "2025-04-01T10:51:57Z")
\ real USD 1 1 tick digits equals prediction last\_tick CALL not\_equals prediction last\_tick PUT 10 100
---
### Author:  [@juanjo](https://community.deriv.com/u/juanjo)
#### Post date: [April 1, 2025, 2:25pm UTC](https://community.deriv.com/t/why-cant-my-bot-load/88042/2 "2025-04-01T14:25:13Z")
Hi @bankers-aligned-2 we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!
> **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)**
>
> Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.
---
### Author:  [@discourse\_ai\_spam](https://community.deriv.com/u/discourse_ai_spam)
#### Post date: [July 23, 2025, 10:46am UTC](https://community.deriv.com/t/why-cant-my-bot-load/88042/3 "2025-07-23T10:46:13Z")
---
### Author:  [@system](https://community.deriv.com/u/system)
#### Post date: [July 23, 2025, 11:28am UTC](https://community.deriv.com/t/why-cant-my-bot-load/88042/4 "2025-07-23T11:28:04Z")