# Why did my MT5 trades close by itself? (Stop-Out in Deriv MT5)

**URL:** https://community.deriv.com/t/why-did-my-mt5-trades-close-by-itself-stop-out-in-deriv-mt5/28609
**Category:** Trading Platforms
**Tags:** mt5, trading
**Created:** [April 5, 2022, 4:43am UTC](https://community.deriv.com/t/why-did-my-mt5-trades-close-by-itself-stop-out-in-deriv-mt5/28609 "2022-04-05T04:43:37Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)
#### Post date: [April 5, 2022, 4:43am UTC](https://community.deriv.com/t/why-did-my-mt5-trades-close-by-itself-stop-out-in-deriv-mt5/28609/1 "2022-04-05T04:43:37Z")

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Dear Members,

With stop out, if your margin level drops below Deriv’s stop out level, your positions may be closed automatically to protect you from further losses.

Your margin level is the ratio of your equity (the total balance you would have if you close all your positions at that point) to your currently used margin.

For example, if you close your position at a certain point, your equity is the total of your account balance plus the profit or loss at that point. If the ratio of this to your currently used margin is lower than Deriv’s stop-out level, stop out may be applied.

Note: To prevent stop out being triggered by the system and prevent further potential losses, please ensure you have sufficient balance to sustain the ongoing trades.

If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp.

> **[Help Centre | Frequently Asked Questions | Deriv](https://deriv.com/help-centre)**
>
> Have questions on your trading account, how our trading platforms work or about trading? Read our FAQ’s or contact us through Deriv live chat.

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### Author: ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)
#### Post date: [April 8, 2022, 2:53am UTC](https://community.deriv.com/t/why-did-my-mt5-trades-close-by-itself-stop-out-in-deriv-mt5/28609/2 "2022-04-08T02:53:24Z")

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### Author: ![allseed-affront-2](https://avatars.discourse-cdn.com/v4/letter/a/bbe5ce/32.png) [@allseed-affront-2](https://community.deriv.com/u/allseed-affront-2)
#### Post date: [June 13, 2024, 8:02am UTC](https://community.deriv.com/t/why-did-my-mt5-trades-close-by-itself-stop-out-in-deriv-mt5/28609/3 "2024-06-13T08:02:01Z")

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I didn’t place anystop loss on the trade

 ![IMG_1886](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/e/eb0ff1af4aa2acdc26c477305ec319a1e719a379.png)

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### Author: ![juanjo](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/juanjo/32/5512_2.png) [@juanjo](https://community.deriv.com/u/juanjo)
#### Post date: [June 13, 2024, 4:51pm UTC](https://community.deriv.com/t/why-did-my-mt5-trades-close-by-itself-stop-out-in-deriv-mt5/28609/4 "2024-06-13T16:51:41Z")

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Hello @allseed-affront-2 , we’re truly sorry for the inconvenience. To make things right, our team has already reached out to you via email to address your case. If you have any further inquiries or issues, don’t hesitate to contact us through LiveChat. We’re here to help and would be delighted to assist you further. Thank you!

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)**
>
> Trading platforms designed with you in mind.