# Why was my server changed?

**URL:** <https://community.deriv.com/t/why-was-my-server-changed/47372>\
**Category:** General Discussion\
**Created:** [February 20, 2023, 4:46am UTC](https://community.deriv.com/t/why-was-my-server-changed/47372 "2023-02-20T04:46:21Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [May 8, 2023, 1:49pm UTC](https://community.deriv.com/t/why-was-my-server-changed/47372/8 "2023-05-08T13:49:54Z")

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Hello @bilobed-aborter-2, thank you for your message. We understand how frustrated you are. Please note that as explained earlier, your concern needs to be addressed to our agents via Live Chat for assistance and protection of your account’s data. You can refer to the below article on how to use live chat to contact us.

> [@How to use live chat to contact us](https://community.deriv.com/t/how-to-use-live-chat-to-contact-us/43541):
>
> Hello Deriv Community, In this post, we want to provide you with information on how to use live chat. Live chat and Whatsapp are our official Customer Service channels. You can use them to contact us and be assisted by an agent in real-time. Where can I find the live chat icon? You can find the live chat icon on our webpage. If you’re logged in, you can also see it in your account. You can be assisted in languages o…

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.

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