# Withdraw problem

**URL:** <https://community.deriv.com/t/withdraw-problem/11968>\
**Category:** General Discussion\
**Created:** [July 3, 2021, 1:31pm UTC](https://community.deriv.com/t/withdraw-problem/11968 "2021-07-03T13:31:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![annuler-accinge-2](https://avatars.discourse-cdn.com/v4/letter/a/f1d935/32.png) [@annuler-accinge-2](https://community.deriv.com/u/annuler-accinge-2)\
**Post date:** [July 3, 2021, 1:31pm UTC](https://community.deriv.com/t/withdraw-problem/11968/1 "2021-07-03T13:31:35Z")

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a binary suspendeu os meus saques, não sei o que aconteceu. no site diz “Withdrawals have been disabled on your account. Please check your email for more details.”.mas não recebi nenhum email sobre o assunto

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**Author:** ![bargeer-acicula-2](https://avatars.discourse-cdn.com/v4/letter/b/9e8a1a/32.png) [@bargeer-acicula-2](https://community.deriv.com/u/bargeer-acicula-2)\
**Post date:** [July 3, 2021, 1:35pm UTC](https://community.deriv.com/t/withdraw-problem/11968/2 "2021-07-03T13:35:25Z")

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Withdraw have been disable on my account

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**Author:** ![bandaka-achkans-2](https://avatars.discourse-cdn.com/v4/letter/b/ba9def/32.png) [@bandaka-achkans-2](https://community.deriv.com/u/bandaka-achkans-2)\
**Post date:** [July 31, 2021, 10:47pm UTC](https://community.deriv.com/t/withdraw-problem/11968/3 "2021-07-31T22:47:46Z")

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I made a withdrawal since on the 6th of July 2021 but my account has not been setup, I mean I have not received the cash