# Withdrawal declined with new card

**URL:** <https://community.deriv.com/t/withdrawal-declined-with-new-card/14496>\
**Category:** Payments & Transactions\
**Created:** [August 6, 2021, 12:12pm UTC](https://community.deriv.com/t/withdrawal-declined-with-new-card/14496 "2021-08-06T12:12:06Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ashfall-achenia-2](https://avatars.discourse-cdn.com/v4/letter/a/3ec8ea/32.png) [@ashfall-achenia-2](https://community.deriv.com/u/ashfall-achenia-2)\
**Post date:** [August 6, 2021, 12:12pm UTC](https://community.deriv.com/t/withdrawal-declined-with-new-card/14496/1 "2021-08-06T12:12:06Z")

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Good day I withdrew first via bitcoin wallet ot declined saying I should withdraw same method of deposits. Now I withdrew but to a different card because previous card was canceled by bank. I had to get a new one from bank. But I can’t withdraw to new card. It’s was declined

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**Author:** ![ballute-achates-2](https://avatars.discourse-cdn.com/v4/letter/b/4491bb/32.png) [@ballute-achates-2](https://community.deriv.com/u/ballute-achates-2)\
**Post date:** [August 18, 2021, 6:58am UTC](https://community.deriv.com/t/withdrawal-declined-with-new-card/14496/2 "2021-08-18T06:58:08Z")

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How did you solved this issue???