# Withdrawal difficulties **URL:** https://community.deriv.com/t/withdrawal-difficulties/56140 **Category:** General Discussion **Created:** [May 13, 2023, 6:34am UTC](https://community.deriv.com/t/withdrawal-difficulties/56140 "2023-05-13T06:34:59Z") **Posts on this page:** 2 **Page:** 1
### Author: ![canners-abscind-2](https://avatars.discourse-cdn.com/v4/letter/c/c6cbf5/32.png) [@canners-abscind-2](https://community.deriv.com/u/canners-abscind-2) #### Post date: [May 13, 2023, 6:34am UTC](https://community.deriv.com/t/withdrawal-difficulties/56140/1 "2023-05-13T06:34:59Z")
Please my money is stuck in deriv… the Dp2p2 was removed so i don’t have an alternative to withdraw. I deposited with crypto but yet cant withdraw with crypto. I used an e wallet to deposit but yet i can’t see option to withdraw. What i keep seeing is master card and visa cards thats all expired that i can withdraw with and no option to fill in new credit card… please i need your help if you have solutions ![Screenshot_20230512-132822_Yahoo Mail](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/9540653cce788b4f6e892bc258dcbbc8bdb92421.jpeg) ---
### Author: ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola) #### Post date: [May 13, 2023, 5:41pm UTC](https://community.deriv.com/t/withdrawal-difficulties/56140/2 "2023-05-13T17:41:12Z")
Hello @canners-abscind-2, Thank you for joining the community! We are sorry to hear that you are facing such an inconvenience. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. Thank you. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind.