# Withdrawal error : verification code

**URL:** https://community.deriv.com/t/withdrawal-error-verification-code/25879
**Category:** General Discussion
**Created:** [January 20, 2022, 3:23pm UTC](https://community.deriv.com/t/withdrawal-error-verification-code/25879 "2022-01-20T15:23:58Z")
**Posts on this page:** 2
**Page:** 1

<div class="post-metadata">

### Author: ![buttled-acronyc-2](https://avatars.discourse-cdn.com/v4/letter/b/cdc98d/32.png) [@buttled-acronyc-2](https://community.deriv.com/u/buttled-acronyc-2)
#### Post date: [January 20, 2022, 3:23pm UTC](https://community.deriv.com/t/withdrawal-error-verification-code/25879/1 "2022-01-20T15:23:58Z")

</div>

I got this error message while trying to withdraw from my deriv account. This is my first time of withdrawal

Withdrawal error : verification code

Please how do I go about this, thank you ✌ ❤

Marshall

---

<div class="post-metadata">

### Author: ![Margaret\_deriv](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/margaret_deriv/32/5512_2.png) [@Margaret\_deriv](https://community.deriv.com/u/Margaret_deriv)
#### Post date: [January 21, 2022, 2:58am UTC](https://community.deriv.com/t/withdrawal-error-verification-code/25879/2 "2022-01-21T02:58:11Z")

</div>

Hi @buttled-acronyc-2, thank you for joining the community! For better assistance and protection of your account’s data, kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible