# Withdrawal guideline for crypto account **URL:** \ **Category:** Payments & Transactions\ **Created:** [July 21, 2022, 11:02am UTC](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709 "2022-07-21T11:02:18Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [July 21, 2022, 11:02am UTC](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709/1 "2022-07-21T11:02:18Z")
Hi Deriv Community Members, 💡 ![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/8/83b4bfb8f4695985a25a9ea56bf1f83cbbfca972.png) Here are the steps on how to withdraw cryptocurrency from your crypto account : **Step 1** : Log in to your Deriv crypto account and click on the cashier. **Step 2** : Select withdrawal and click on request authentication email. **Step 3** : You will receive a verification email for the withdrawal request. Click on “Yes, it’s me!” **Step 4** : You will be redirected to the Deriv cashier. Kindly enter your crypto wallet address and the amount that you wish to withdraw, and click on withdraw. ![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/4/44208275ed10d49ef2e49d5f0900b91a956d94ef.png) **Step 5** : Copy your crypto wallet address from your wallet provider and click Done. ![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/b/b2909d8ffc152bde41ecd7f28c2d1c5e0588204c.png) **Step 6** : You will then see the transaction as pending. The processing timeframe is subject to internal checks. Once your funds have been successfully processed, your funds will be reflected in your wallet provider. ![image](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/1/1451f8a9d2a71fc394592c13b334307edbca0983.png) **Step 7** : You can view the successful withdrawal in your Deriv account statement. _Disclaimer: Kindly note that the processing time for the crypto withdrawal depends on the internal checks._ Hope this information helps 💡 If you have any questions, please visit our Help Centre or contact us via Live Chat and WhatsApp. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/help-centre/)** > > Trading platforms designed with you in mind. ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [July 21, 2022, 11:03am UTC](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709/2 "2022-07-21T11:03:29Z")
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**Author:** ![chapkas-abidjan-2](https://avatars.discourse-cdn.com/v4/letter/c/c89c15/32.png) [@chapkas-abidjan-2](https://community.deriv.com/u/chapkas-abidjan-2)\ **Post date:** [July 22, 2022, 3:24am UTC](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709/3 "2022-07-22T03:24:38Z")
Please check my acount: CR449775 I sent money from netteler e-wallet to binary account but didn’t receive USD And the following pictures to prove Please check my account, thank you so much!!! ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [July 22, 2022, 4:15am UTC](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709/4 "2022-07-22T04:15:46Z")
Hi @chapkas-abidjan-2, thank you for joining the community! We regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. ![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90a9941d866b155895680c37a65a8221e6208cbd.png)[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/) ### [Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/) Regards, [Deriv.com ](http://deriv.com/) ---
**Author:** ![chapkas-abidjan-2](https://avatars.discourse-cdn.com/v4/letter/c/c89c15/32.png) [@chapkas-abidjan-2](https://community.deriv.com/u/chapkas-abidjan-2)\ **Post date:** [July 22, 2022, 11:02am UTC](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709/5 "2022-07-22T11:02:31Z")
Hello, i have sent money from netteler e-wallet but not received usd in my binary account. my e-wallet has been deducted. Please help me! ---
**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\ **Post date:** [July 22, 2022, 11:18am UTC](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709/6 "2022-07-22T11:18:47Z")
Hi @chapkas-abidjan-2, for better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible. ![](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/9/90a9941d866b155895680c37a65a8221e6208cbd.png)[Contact Us | Online Trading | Deriv.com](https://deriv.com/contact_us/) ### [Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/) Regards, [Deriv.com](http://deriv.com/?_ga=2.224665306.1393637564.1658297084-535439446.1657619680) ---
**Author:** ![chapkas-abidjan-2](https://avatars.discourse-cdn.com/v4/letter/c/c89c15/32.png) [@chapkas-abidjan-2](https://community.deriv.com/u/chapkas-abidjan-2)\ **Post date:** [July 22, 2022, 11:43am UTC](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709/7 "2022-07-22T11:43:08Z")
Thank you bro, please please give me link to livechat. ---
**Author:** ![chapkas-abidjan-2](https://avatars.discourse-cdn.com/v4/letter/c/c89c15/32.png) [@chapkas-abidjan-2](https://community.deriv.com/u/chapkas-abidjan-2)\ **Post date:** [July 23, 2022, 1:49am UTC](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709/8 "2022-07-23T01:49:25Z")
Hi bro! Please check my account. Thank you so much!!! Vào Thứ Sáu, 22 tháng 7, 2022, bouquet account 2 via Deriv community | Resources | Deriv \<[notifications@deriv.discoursemail.com](mailto:notifications@deriv.discoursemail.com)\> đã viết: ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [July 26, 2022, 3:47am UTC](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709/9 "2022-07-26T03:47:10Z")
Hello, @chapkas-abidjan-2. Thank you for posting in our Deriv Community. You may check this article on how to contact our Live Chat support: [https://community.deriv.com/t/how-to-contact-our-customer-support/27051](https://community.deriv.com/t/how-to-contact-our-customer-support/27051) Kindly contact us via LiveChat for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)** > > Trading platforms designed with you in mind. ---
**Author:** ![bogwood-alaying-2](https://avatars.discourse-cdn.com/v4/letter/b/e36b37/32.png) [@bogwood-alaying-2](https://community.deriv.com/u/bogwood-alaying-2)\ **Post date:** [September 9, 2024, 8:55am UTC](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709/10 "2024-09-09T08:55:44Z")
How much is the minimum withdrawal for tUSDT currencies ? ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [September 9, 2024, 11:29am UTC](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709/11 "2024-09-09T11:29:05Z")
Hi, @bogwood-alaying-2. Please be informed that you may check the minimum withdrawal amount on your crypto withdrawal page via this link: [Deriv App | Deriv](https://app.deriv.com/cashier/withdrawal) Let us know if you have other queries, you may contact us via LiveChat for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible. > **[Contact Us | Deriv](https://deriv.com/contact-us)** > > Have a query or looking to connect with one of our offices? Get in touch with any of our offices worldwide using these contact details. ---
**Author:** ![bogwood-alaying-2](https://avatars.discourse-cdn.com/v4/letter/b/e36b37/32.png) [@bogwood-alaying-2](https://community.deriv.com/u/bogwood-alaying-2)\ **Post date:** [September 9, 2024, 7:30pm UTC](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709/12 "2024-09-09T19:30:54Z")
How long does it take for TRC20 withdrawal to be completed ? ---
**Author:** ![Farahin\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/farahin_derivadmin/32/5512_2.png) [@Farahin\_derivadmin](https://community.deriv.com/u/Farahin_derivadmin)\ **Post date:** [September 10, 2024, 10:58am UTC](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709/13 "2024-09-10T10:58:08Z")
Hi @bogwood-alaying-2 For more information related to the crypto withdrawal, you may refer to the below article: > [@Withdrawal guideline for crypto account](https://community.deriv.com/t/withdrawal-guideline-for-crypto-account/33709): > > Hi Deriv Community Members, bulb [image] Here are the steps on how to withdraw cryptocurrency from your crypto account : Step 1 : Log in to your Deriv crypto account and click on the cashier. Step 2 : Select withdrawal and click on request authentication email. Step 3 : You will receive a verification email for the withdrawal request. Click on “Yes, it’s me!” Step 4 : You will be redirected to the Deriv cashier. Kindly enter your crypto wallet address and the amount that you wish to with…