# Withdrawal has been disabled in my account
**URL:** https://community.deriv.com/t/withdrawal-has-been-disabled-in-my-account/8623
**Category:** Accounts
**Created:** [May 4, 2021, 7:27am UTC](https://community.deriv.com/t/withdrawal-has-been-disabled-in-my-account/8623 "2021-05-04T07:27:54Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@caskful-abramis-2](https://community.deriv.com/u/caskful-abramis-2)
#### Post date: [May 4, 2021, 7:27am UTC](https://community.deriv.com/t/withdrawal-has-been-disabled-in-my-account/8623/1 "2021-05-04T07:27:54Z")
Why is my account disabled…, that I can’t transfer between account, I can’t trade in my meta5… please I need a contact number I can reach you on to speak with a customer care representative this instant.
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### Author:  [@celesta-accompt-2](https://community.deriv.com/u/celesta-accompt-2)
#### Post date: [May 28, 2021, 5:58am UTC](https://community.deriv.com/t/withdrawal-has-been-disabled-in-my-account/8623/2 "2021-05-28T05:58:04Z")
Can i get help please
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### Author:  [@babyish-abjures-2](https://community.deriv.com/u/babyish-abjures-2)
#### Post date: [June 27, 2021, 7:10am UTC](https://community.deriv.com/t/withdrawal-has-been-disabled-in-my-account/8623/3 "2021-06-27T07:10:53Z")
tài khoản của bạn đã rút tiền được chưa vậy, tôi đang gặp tình huống tương tự.
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### Author:  [@althing-acreage-2](https://community.deriv.com/u/althing-acreage-2)
#### Post date: [September 1, 2021, 6:22pm UTC](https://community.deriv.com/t/withdrawal-has-been-disabled-in-my-account/8623/4 "2021-09-01T18:22:00Z")
I am also facing the same problem . How can we solve this problem our money is locked