# Withdrawal issues on Zingpay

**URL:** <https://community.deriv.com/t/withdrawal-issues-on-zingpay/42101>\
**Category:** General Discussion\
**Created:** [December 25, 2022, 12:33am UTC](https://community.deriv.com/t/withdrawal-issues-on-zingpay/42101 "2022-12-25T00:33:12Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![boundly-acholic-2](https://avatars.discourse-cdn.com/v4/letter/b/e36b37/32.png) [@boundly-acholic-2](https://community.deriv.com/u/boundly-acholic-2)\
**Post date:** [December 25, 2022, 12:33am UTC](https://community.deriv.com/t/withdrawal-issues-on-zingpay/42101/1 "2022-12-25T00:33:12Z")

</div>

![Screenshot_20221224-170918_Chrome](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/f/fd6963700c21fd0ad92d5e1f11812cb989984df7.jpeg)  
Please help guys i nerd yo withdraw ive been seeing tjis message when i try too. Anyone experiencingi, please telling me how dd you resolve this. Deriv team they’ve been sending me around eith no answer on how tjis will.be solve or when a

---

<div class="post-metadata">

**Author:** ![agelast-adaptor-2](https://avatars.discourse-cdn.com/v4/letter/a/a88e57/32.png) [@agelast-adaptor-2](https://community.deriv.com/u/agelast-adaptor-2)\
**Post date:** [December 25, 2022, 1:27pm UTC](https://community.deriv.com/t/withdrawal-issues-on-zingpay/42101/2 "2022-12-25T13:27:38Z")

</div>

hi ma gee i think today we cant access the withdrals ,i also tried to do the same but no chance lets wait for tomorrow or Tuesday

---

<div class="post-metadata">

**Author:** ![Paola](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/paola/32/5512_2.png) [@Paola](https://community.deriv.com/u/Paola)\
**Post date:** [December 25, 2022, 1:33pm UTC](https://community.deriv.com/t/withdrawal-issues-on-zingpay/42101/3 "2022-12-25T13:33:32Z")

</div>

Hi @boundly-acholic-2 ,  
Thank you for joining the community! We regret to note this.  
However, we would need to check further on your issue.  
Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data.  
We will work with you to resolve any issue as soon as possible.  
Thank you.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/?_ga=2.106390916.642037255.1658038153-229419718.1657601894)**
>
> Trading platforms designed with you in mind.

---

<div class="post-metadata">

**Author:** ![blesser-acantha-2](https://avatars.discourse-cdn.com/v4/letter/b/b5e925/32.png) [@blesser-acantha-2](https://community.deriv.com/u/blesser-acantha-2)\
**Post date:** [December 25, 2022, 10:29pm UTC](https://community.deriv.com/t/withdrawal-issues-on-zingpay/42101/4 "2022-12-25T22:29:19Z")

</div>

Please access me am been trying to withdraw but I can’t get access

---

<div class="post-metadata">

**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [December 26, 2022, 12:46pm UTC](https://community.deriv.com/t/withdrawal-issues-on-zingpay/42101/5 "2022-12-26T12:46:32Z")

</div>

Hello, @blesser-acantha-2 . Thank you for joining the community! We regret to note that. Kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
> Trading platforms designed with you in mind.