# Withdrawal issues

**URL:** <https://community.deriv.com/t/withdrawal-issues/51695>\
**Category:** General Discussion\
**Created:** [April 3, 2023, 12:38pm UTC](https://community.deriv.com/t/withdrawal-issues/51695 "2023-04-03T12:38:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![cadgers-acronal-2](https://avatars.discourse-cdn.com/v4/letter/c/b782af/32.png) [@cadgers-acronal-2](https://community.deriv.com/u/cadgers-acronal-2)\
**Post date:** [April 3, 2023, 12:38pm UTC](https://community.deriv.com/t/withdrawal-issues/51695/1 "2023-04-03T12:38:26Z")

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I can’t make withdrawal via a payment agent why?

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [April 3, 2023, 2:15pm UTC](https://community.deriv.com/t/withdrawal-issues/51695/2 "2023-04-03T14:15:04Z")

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Dear @cadgers-acronal-2. We are sorry to hear you are facing this inconvenience. Please note that we would need to check further on your issue. Kindly reach out to us via LiveChat for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

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>
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