# Withdrawal link not being sent on time

**URL:** <https://community.deriv.com/t/withdrawal-link-not-being-sent-on-time/18409>\
**Category:** Payments & Transactions\
**Created:** [September 27, 2021, 2:54pm UTC](https://community.deriv.com/t/withdrawal-link-not-being-sent-on-time/18409 "2021-09-27T14:54:10Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![apetaly-abrader-2](https://avatars.discourse-cdn.com/v4/letter/a/dbc845/32.png) [@apetaly-abrader-2](https://community.deriv.com/u/apetaly-abrader-2)\
**Post date:** [September 27, 2021, 2:54pm UTC](https://community.deriv.com/t/withdrawal-link-not-being-sent-on-time/18409/1 "2021-09-27T14:54:10Z")

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Good day.

Can we get an answer as to why the email link for verification of withdrawals is coming in late from the time it is requested?

I know cannot withdraw my funds and I am not getting through to any agents.