# Withdrawal locked on my account **URL:** https://community.deriv.com/t/withdrawal-locked-on-my-account/14618 **Category:** Payments & Transactions **Created:** [August 8, 2021, 6:21am UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618 "2021-08-08T06:21:20Z") **Posts on this page:** 13 **Page:** 1
### Author: ![bummest-acnodes-2](https://avatars.discourse-cdn.com/v4/letter/b/77aa72/32.png) [@bummest-acnodes-2](https://community.deriv.com/u/bummest-acnodes-2) #### Post date: [August 8, 2021, 6:21am UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618/1 "2021-08-08T06:21:20Z")
![Screenshot_20210807-231228](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/6/65fb05996812af47f1dd85b0021db3942916104b.jpeg) Can you help me fix this issue ---
### Author: ![adossed-acquire-2](https://avatars.discourse-cdn.com/v4/letter/a/82dd89/32.png) [@adossed-acquire-2](https://community.deriv.com/u/adossed-acquire-2) #### Post date: [August 9, 2021, 10:19am UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618/2 "2021-08-09T10:19:43Z")
bom dia! fiz um deposito, nao estou satisfeito com meu resultado e não estou conseguindo fazer a retirada do restante. Desejo solução! ---
### Author: ![burlaps-abstort-2](https://avatars.discourse-cdn.com/v4/letter/b/e0b2c6/32.png) [@burlaps-abstort-2](https://community.deriv.com/u/burlaps-abstort-2) #### Post date: [August 9, 2021, 3:29pm UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618/3 "2021-08-09T15:29:32Z")
I’m having thesame problem. I have tried reaching them on live chat to no avail. I hope someone could pls help resolve this issue ASAP ---
### Author: ![bummest-acnodes-2](https://avatars.discourse-cdn.com/v4/letter/b/77aa72/32.png) [@bummest-acnodes-2](https://community.deriv.com/u/bummest-acnodes-2) #### Post date: [August 9, 2021, 3:36pm UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618/4 "2021-08-09T15:36:49Z")
When did urs start doing that ---
### Author: ![aspiree-acrasia-2](https://avatars.discourse-cdn.com/v4/letter/a/ebca7d/32.png) [@aspiree-acrasia-2](https://community.deriv.com/u/aspiree-acrasia-2) #### Post date: [August 16, 2021, 9:05pm UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618/5 "2021-08-16T21:05:29Z")
Fiz depósito pela Astroplay e agora não consigo retirar pois da email errado, poderia me ajudar? ---
### Author: ![arriver-acocotl-2](https://avatars.discourse-cdn.com/v4/letter/a/58956e/32.png) [@arriver-acocotl-2](https://community.deriv.com/u/arriver-acocotl-2) #### Post date: [August 17, 2021, 4:41am UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618/6 "2021-08-17T04:41:31Z")
withdrawals get locked too in my account 2days ago but there is nobody to help… ---
### Author: ![bestare-acquiet-2](https://avatars.discourse-cdn.com/v4/letter/b/45deac/32.png) [@bestare-acquiet-2](https://community.deriv.com/u/bestare-acquiet-2) #### Post date: [August 21, 2021, 4:39pm UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618/7 "2021-08-21T16:39:46Z")
Boa tarde, depositei Bitcoin e não estou conseguindo retirar, faz 15 dias que enviei meus documentos e não consegui retirar ainda ---
### Author: ![caffeol-acratia-2](https://avatars.discourse-cdn.com/v4/letter/c/779978/32.png) [@caffeol-acratia-2](https://community.deriv.com/u/caffeol-acratia-2) #### Post date: [August 26, 2021, 6:50pm UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618/8 "2021-08-26T18:50:21Z")
Good day, pls my account has been locked and I can’t make deposit or withdraw, I need a quick check on it pls ---
### Author: ![aporias-acratic-2](https://avatars.discourse-cdn.com/v4/letter/a/a88e57/32.png) [@aporias-acratic-2](https://community.deriv.com/u/aporias-acratic-2) #### Post date: [September 2, 2021, 7:43pm UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618/9 "2021-09-02T19:43:45Z")
They is a problem with my withdrawal I can’t do anything plss asking for help ---
### Author: ![boraces-abscess-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/boraces-abscess-2/32/1323_2.png) [@boraces-abscess-2](https://community.deriv.com/u/boraces-abscess-2) #### Post date: [September 3, 2021, 4:46pm UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618/10 "2021-09-03T16:46:25Z")
My account cashier blocked and apload documents but still locked, please help me with this, my email, [vhakwashe.v.12@gmail.com](mailto:vhakwashe.v.12@gmail.com) ---
### Author: ![althing-acreage-2](https://avatars.discourse-cdn.com/v4/letter/a/dec6dc/32.png) [@althing-acreage-2](https://community.deriv.com/u/althing-acreage-2) #### Post date: [September 3, 2021, 7:31pm UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618/11 "2021-09-03T19:31:13Z")
Do you find any solution to this problem? I am also facing same problem ---
### Author: ![boraces-abscess-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/boraces-abscess-2/32/1323_2.png) [@boraces-abscess-2](https://community.deriv.com/u/boraces-abscess-2) #### Post date: [September 4, 2021, 10:43am UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618/12 "2021-09-04T10:43:10Z")
No am still waiting for them to give me a feedback ---
### Author: ![ailurus-acronic-2](https://avatars.discourse-cdn.com/v4/letter/a/f6c823/32.png) [@ailurus-acronic-2](https://community.deriv.com/u/ailurus-acronic-2) #### Post date: [November 13, 2021, 12:28pm UTC](https://community.deriv.com/t/withdrawal-locked-on-my-account/14618/13 "2021-11-13T12:28:10Z")
Could you find any answer