# Withdrawal Not Reflecting 2021

**URL:** <https://community.deriv.com/t/withdrawal-not-reflecting-2021/22121>\
**Category:** General Discussion\
**Created:** [November 4, 2021, 11:36am UTC](https://community.deriv.com/t/withdrawal-not-reflecting-2021/22121 "2021-11-04T11:36:46Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![affably-abrosia-2](https://avatars.discourse-cdn.com/v4/letter/a/e480ec/32.png) [@affably-abrosia-2](https://community.deriv.com/u/affably-abrosia-2)\
**Post date:** [November 4, 2021, 11:36am UTC](https://community.deriv.com/t/withdrawal-not-reflecting-2021/22121/1 "2021-11-04T11:36:46Z")

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Hi I withdrew money on the 23rd of October and it still hasn’t reflected. Usually it takes 5 days to reflect but it’s been way longer and I am worried there was an issue. Please assist.

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**Author:** ![acousma-abscess-2](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@acousma-abscess-2](https://community.deriv.com/u/acousma-abscess-2)\
**Post date:** [November 4, 2021, 1:09pm UTC](https://community.deriv.com/t/withdrawal-not-reflecting-2021/22121/2 "2021-11-04T13:09:26Z")

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I applied for withdrawal of $31 only $11 was paid where is the rest$20

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [November 4, 2021, 8:49pm UTC](https://community.deriv.com/t/withdrawal-not-reflecting-2021/22121/3 "2021-11-04T20:49:22Z")

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@acousma-abscess-2 ,. What method did you use to withdraw the $31?

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [November 4, 2021, 8:50pm UTC](https://community.deriv.com/t/withdrawal-not-reflecting-2021/22121/4 "2021-11-04T20:50:18Z")

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@affably-abrosia-2 ,. Have you finally gotten your money?

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**Author:** ![acousma-abscess-2](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@acousma-abscess-2](https://community.deriv.com/u/acousma-abscess-2)\
**Post date:** [November 4, 2021, 9:26pm UTC](https://community.deriv.com/t/withdrawal-not-reflecting-2021/22121/5 "2021-11-04T21:26:44Z")

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I withdrew through the VISA card,the same way I deposited

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**Author:** ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)\
**Post date:** [November 4, 2021, 9:32pm UTC](https://community.deriv.com/t/withdrawal-not-reflecting-2021/22121/6 "2021-11-04T21:32:28Z")

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@acousma-abscess-2 ,. That is strange. I thought you withdrew via crypto.

Well, you have to contact deriv via the “live chat” on your deriv page to solve this issue.

When you are on the chat, click withdrawal issues , then “other” and the bot will link you to someone to chat with.  
Remain on the queue till it gets to your turn to chat.