# Withdrawal not working

**URL:** <https://community.deriv.com/t/withdrawal-not-working/42150>\
**Category:** General Discussion\
**Created:** [December 25, 2022, 4:52pm UTC](https://community.deriv.com/t/withdrawal-not-working/42150 "2022-12-25T16:52:41Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![agister-aceship-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/agister-aceship-2/32/4034_2.png) [@agister-aceship-2](https://community.deriv.com/u/agister-aceship-2)\
**Post date:** [December 25, 2022, 4:52pm UTC](https://community.deriv.com/t/withdrawal-not-working/42150/1 "2022-12-25T16:52:41Z")

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I deposited using zingpay method now i I’m not able to withdraw

 ![Screenshot_20221225_130511_Chrome](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/4/448c3bc047acf97fcfb2e643df3d59361c882b1b.jpeg)

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**Author:** ![billbug-adhered-2](https://avatars.discourse-cdn.com/v4/letter/b/ce7236/32.png) [@billbug-adhered-2](https://community.deriv.com/u/billbug-adhered-2)\
**Post date:** [December 25, 2022, 6:34pm UTC](https://community.deriv.com/t/withdrawal-not-working/42150/2 "2022-12-25T18:34:31Z")

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Many people are experiencing the same issue… Myself as well.

Zingpay withdrawals are disabled for the moment. I hope it is resolved soon. I know It is very worrying

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**Author:** ![Sakina\_derivadmin](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/sakina_derivadmin/32/5512_2.png) [@Sakina\_derivadmin](https://community.deriv.com/u/Sakina_derivadmin)\
**Post date:** [December 26, 2022, 7:39am UTC](https://community.deriv.com/t/withdrawal-not-working/42150/3 "2022-12-26T07:39:37Z")

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Dear Agister, we regret to note this. However, we would need to check further on your issue. Therefore, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.  
[Contact Us | Online Trading |](https://deriv.com/contact_us/)[Deriv.com](http://deriv.com/)[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)  
Regards,  
[Deriv.com](http://deriv.com/)