# Withdrawal of my 26 eUSDT not received

**URL:** https://community.deriv.com/t/withdrawal-of-my-26-eusdt-not-received/19896
**Category:** Payments & Transactions
**Created:** [October 11, 2021, 5:06am UTC](https://community.deriv.com/t/withdrawal-of-my-26-eusdt-not-received/19896 "2021-10-11T05:06:48Z")
**Posts on this page:** 8
**Page:** 1

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### Author: ![availer-abwatts-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/availer-abwatts-2/32/1544_2.png) [@availer-abwatts-2](https://community.deriv.com/u/availer-abwatts-2)
#### Post date: [October 11, 2021, 5:06am UTC](https://community.deriv.com/t/withdrawal-of-my-26-eusdt-not-received/19896/1 "2021-10-11T05:06:48Z")

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I placed a withdrawal of 26 eUSDT and never received it. I was sending it from my deriv eUSDT address {0x15180baDEef6549108305491543F817255dDd9c7} to my binance usdt address {0x52b0dfa0b25c07cb5ff69fc1538b6428fb695814} on ERC20. But till now I have not received anything!

I have also checked both addresses on all ethereum blockchain Explorers I can find, but no transaction detected for any of the addresses!  
What could have gone wrong?  
Below are some of the screenshots

 ![Screenshot_20211010-203936](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/c/ca4375c69815113c702b41236c124e052aa2c3c2.png)

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### Author: ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)
#### Post date: [October 11, 2021, 8:31am UTC](https://community.deriv.com/t/withdrawal-of-my-26-eusdt-not-received/19896/2 "2021-10-11T08:31:58Z")

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@availer-abwatts-2 ,. Sending Usdt via Erc20 network is usually expensive. For instance, if you send Usdt (Erc20) from Binance, Binance will charge $20 network fee.

So my question is: Did you check the network charges while sending from Deriv to Binance?

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### Author: ![availer-abwatts-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/availer-abwatts-2/32/1544_2.png) [@availer-abwatts-2](https://community.deriv.com/u/availer-abwatts-2)
#### Post date: [October 14, 2021, 10:12am UTC](https://community.deriv.com/t/withdrawal-of-my-26-eusdt-not-received/19896/3 "2021-10-14T10:12:39Z")

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Whether expensive or not, I would have seen a my transaction on the blockchain, at least to confirm that the money was moved. Nothing, no record of any transactions for both addresses on all ethereum blockchain Explorers!

 ![Screenshot_20211010-202320](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/a/ac56b411698c20a3e86159f2b7c1bda2f96c27f6.png)

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### Author: ![availer-abwatts-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/availer-abwatts-2/32/1544_2.png) [@availer-abwatts-2](https://community.deriv.com/u/availer-abwatts-2)
#### Post date: [October 14, 2021, 10:15am UTC](https://community.deriv.com/t/withdrawal-of-my-26-eusdt-not-received/19896/4 "2021-10-14T10:15:33Z")

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![Screenshot_20211010-202440](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/6/61c1be189ac6459ae79f442226ab210823b6e493.png)

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### Author: ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)
#### Post date: [October 14, 2021, 10:55am UTC](https://community.deriv.com/t/withdrawal-of-my-26-eusdt-not-received/19896/5 "2021-10-14T10:55:29Z")

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@availer-abwatts-2 ,. Hello, to have your issue fully solved, contact deriv via the “live chat” on your deriv page.

Click on it and relate the issue to them.

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### Author: ![availer-abwatts-2](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/availer-abwatts-2/32/1544_2.png) [@availer-abwatts-2](https://community.deriv.com/u/availer-abwatts-2)
#### Post date: [October 15, 2021, 8:18am UTC](https://community.deriv.com/t/withdrawal-of-my-26-eusdt-not-received/19896/6 "2021-10-15T08:18:28Z")

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The issue has finally been resolved! Thanks for your concern!

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### Author: ![acritan-abluent-2](https://avatars.discourse-cdn.com/v4/letter/a/e9c0ed/32.png) [@acritan-abluent-2](https://community.deriv.com/u/acritan-abluent-2)
#### Post date: [October 15, 2021, 1:02pm UTC](https://community.deriv.com/t/withdrawal-of-my-26-eusdt-not-received/19896/7 "2021-10-15T13:02:49Z")

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@availer-abwatts-2 ,. Oh this is nice. Can you state how it was solved here so that others who may face the same issue can learn?  
Thanks.

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### Author: ![choller-accoyed-2](https://avatars.discourse-cdn.com/v4/letter/c/5fc32e/32.png) [@choller-accoyed-2](https://community.deriv.com/u/choller-accoyed-2)
#### Post date: [October 27, 2021, 9:48pm UTC](https://community.deriv.com/t/withdrawal-of-my-26-eusdt-not-received/19896/8 "2021-10-27T21:48:56Z")

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Please bro, did Deriv charge you some fee for the withdrawal?  
If yes, please how much is it?
