# Withdrawal problem

**URL:** <https://community.deriv.com/t/withdrawal-problem/6054>\
**Category:** Payments & Transactions\
**Created:** [March 18, 2021, 6:30pm UTC](https://community.deriv.com/t/withdrawal-problem/6054 "2021-03-18T18:30:44Z")\
**Posts on this page:** 18\
**Page:** 1

<div class="post-metadata">

**Author:** ![atamans-acetine-2](https://avatars.discourse-cdn.com/v4/letter/a/e36b37/32.png) [@atamans-acetine-2](https://community.deriv.com/u/atamans-acetine-2)\
**Post date:** [March 18, 2021, 6:30pm UTC](https://community.deriv.com/t/withdrawal-problem/6054/1 "2021-03-18T18:30:45Z")

</div>

I’m trying to withdraw but i can’t,i try using agent also is showing I’m not allowed what’s happening please

---

<div class="post-metadata">

**Author:** ![alantin-accused-2](https://avatars.discourse-cdn.com/v4/letter/a/82dd89/32.png) [@alantin-accused-2](https://community.deriv.com/u/alantin-accused-2)\
**Post date:** [March 18, 2021, 8:07pm UTC](https://community.deriv.com/t/withdrawal-problem/6054/2 "2021-03-18T20:07:15Z")

</div>

My account says that my withdrawal is locked  
What can I do please??  
Please help me  
It’s urgent

---

<div class="post-metadata">

**Author:** ![arborer-abettal-2](https://avatars.discourse-cdn.com/v4/letter/a/c77e96/32.png) [@arborer-abettal-2](https://community.deriv.com/u/arborer-abettal-2)\
**Post date:** [March 21, 2021, 4:21pm UTC](https://community.deriv.com/t/withdrawal-problem/6054/3 "2021-03-21T16:21:09Z")

</div>

hi. me too got the same problem

---

<div class="post-metadata">

**Author:** ![balcony-acerval-2](https://avatars.discourse-cdn.com/v4/letter/b/c68b51/32.png) [@balcony-acerval-2](https://community.deriv.com/u/balcony-acerval-2)\
**Post date:** [March 25, 2021, 12:14pm UTC](https://community.deriv.com/t/withdrawal-problem/6054/4 "2021-03-25T12:14:38Z")

</div>

Me too. Can anyone please inform us on how to fix this. I would like to trade

---

<div class="post-metadata">

**Author:** ![broncho-acratic-2](https://avatars.discourse-cdn.com/v4/letter/b/b5ac83/32.png) [@broncho-acratic-2](https://community.deriv.com/u/broncho-acratic-2)\
**Post date:** [September 3, 2021, 3:02pm UTC](https://community.deriv.com/t/withdrawal-problem/6054/5 "2021-09-03T15:02:46Z")

</div>

Why can’t I withdraw with my card, same card I use in depositing

---

<div class="post-metadata">

**Author:** ![amerces-acreman-2](https://avatars.discourse-cdn.com/v4/letter/a/5f9b8f/32.png) [@amerces-acreman-2](https://community.deriv.com/u/amerces-acreman-2)\
**Post date:** [September 3, 2021, 5:39pm UTC](https://community.deriv.com/t/withdrawal-problem/6054/6 "2021-09-03T17:39:01Z")

</div>

Having the same issue that my withdrawal cant be granted to my Card that i used to deposit. i’m frustrated.

---

<div class="post-metadata">

**Author:** ![camises-acridid-2](https://avatars.discourse-cdn.com/v4/letter/c/6bbea6/32.png) [@camises-acridid-2](https://community.deriv.com/u/camises-acridid-2)\
**Post date:** [September 14, 2021, 1:42am UTC](https://community.deriv.com/t/withdrawal-problem/6054/7 "2021-09-14T01:42:57Z")

</div>

eldi braz nao consigo fazer retirada

---

<div class="post-metadata">

**Author:** ![apopyle-acontia-2](https://avatars.discourse-cdn.com/v4/letter/a/8e8cbc/32.png) [@apopyle-acontia-2](https://community.deriv.com/u/apopyle-acontia-2)\
**Post date:** [September 14, 2021, 10:34pm UTC](https://community.deriv.com/t/withdrawal-problem/6054/8 "2021-09-14T22:34:15Z")

</div>

i have problems with drawing please help i used the same card to deposit

---

<div class="post-metadata">

**Author:** ![ballboy-acremen-2](https://avatars.discourse-cdn.com/v4/letter/b/aeb1de/32.png) [@ballboy-acremen-2](https://community.deriv.com/u/ballboy-acremen-2)\
**Post date:** [September 15, 2021, 12:18am UTC](https://community.deriv.com/t/withdrawal-problem/6054/9 "2021-09-15T00:18:41Z")

</div>

estou com minha conta bloqueada para saques e depositos o que faco

---

<div class="post-metadata">

**Author:** ![barnman-acrilan-2](https://avatars.discourse-cdn.com/v4/letter/b/ea666f/32.png) [@barnman-acrilan-2](https://community.deriv.com/u/barnman-acrilan-2)\
**Post date:** [September 20, 2021, 6:56am UTC](https://community.deriv.com/t/withdrawal-problem/6054/10 "2021-09-20T06:56:53Z")

</div>

kenapa saya tidak bisa wthdraw??

---

<div class="post-metadata">

**Author:** ![brewage-aclinic-2](https://avatars.discourse-cdn.com/v4/letter/b/a88e57/32.png) [@brewage-aclinic-2](https://community.deriv.com/u/brewage-aclinic-2)\
**Post date:** [September 20, 2021, 2:41pm UTC](https://community.deriv.com/t/withdrawal-problem/6054/11 "2021-09-20T14:41:20Z")

</div>

Good day

It seems like we are all experiencing the same problem so what’s the way forward, and they are not even responding to our emails nor any sort of communication

---

<div class="post-metadata">

**Author:** ![clarkia-aconine-2](https://avatars.discourse-cdn.com/v4/letter/c/6a8cbe/32.png) [@clarkia-aconine-2](https://community.deriv.com/u/clarkia-aconine-2)\
**Post date:** [September 20, 2021, 2:52pm UTC](https://community.deriv.com/t/withdrawal-problem/6054/12 "2021-09-20T14:52:11Z")

</div>

tambem tenho omesmo problema não consgo sacar nem cá polissa

---

<div class="post-metadata">

**Author:** ![fmansoor244](https://avatars.discourse-cdn.com/v4/letter/f/258eb7/32.png) [@fmansoor244](https://community.deriv.com/u/fmansoor244)\
**Post date:** [September 24, 2021, 5:28am UTC](https://community.deriv.com/t/withdrawal-problem/6054/13 "2021-09-24T05:28:18Z")

</div>

salam! why don’t withdrawal problem because Can you please approve my withdrawal? please i need withdrawal really

 ![please approve my withdrawal](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/f/f1d65a06f2446c4c2923d8c11601382d5d8833a1.jpeg)

---

<div class="post-metadata">

**Author:** ![acorned-acritol-2](https://avatars.discourse-cdn.com/v4/letter/a/f04885/32.png) [@acorned-acritol-2](https://community.deriv.com/u/acorned-acritol-2)\
**Post date:** [September 29, 2021, 10:50pm UTC](https://community.deriv.com/t/withdrawal-problem/6054/14 "2021-09-29T22:50:52Z")

</div>

![trader](https://us1.discourse-cdn.com/flex020/uploads/deriv/original/2X/e/ea7f1bab9fd364758315f74078f4b836f2c22024.png)  
Não consigo sacar meu dinheiro, se alguém poder me ajuda ai

---

<div class="post-metadata">

**Author:** ![calotin-actions-2](https://avatars.discourse-cdn.com/v4/letter/c/7c8e57/32.png) [@calotin-actions-2](https://community.deriv.com/u/calotin-actions-2)\
**Post date:** [November 12, 2021, 3:51pm UTC](https://community.deriv.com/t/withdrawal-problem/6054/15 "2021-11-12T15:51:42Z")

</div>

Tbm estou com problemas de retirada, a mesma mensagem

---

<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [February 24, 2022, 4:48am UTC](https://community.deriv.com/t/withdrawal-problem/6054/16 "2022-02-24T04:48:47Z")

</div>

Hi everyone, thank you for posting in our Deriv Community. Please refer to our article about [Payment Agent Activation](https://community.deriv.com/t/payment-agent-activation/27226) for more information. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.

---

<div class="post-metadata">

**Author:** ![chaises-abrosia-2](https://avatars.discourse-cdn.com/v4/letter/c/bbe5ce/32.png) [@chaises-abrosia-2](https://community.deriv.com/u/chaises-abrosia-2)\
**Post date:** [March 8, 2022, 2:43pm UTC](https://community.deriv.com/t/withdrawal-problem/6054/17 "2022-03-08T14:43:37Z")

</div>

I withdrew 151GBP on the 5th of March and i have not received payments my trace id is 77487921561

---

<div class="post-metadata">

**Author:** ![Deriv\_adminN1](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_adminn1/32/5173_2.png) [@Deriv\_adminN1](https://community.deriv.com/u/Deriv_adminN1)\
**Post date:** [March 10, 2022, 10:13am UTC](https://community.deriv.com/t/withdrawal-problem/6054/18 "2022-03-10T10:13:54Z")

</div>

Hi @chaises-abrosia-2, thank you for posting on our Deriv Community. For better assistance and protection of your account’s data. Kindly reach out to us via LiveChat. We’ll work with you to resolve any issues as quickly as possible.
