# withdrawal to card declined

**URL:** <https://community.deriv.com/t/withdrawal-to-card-declined/40818>\
**Category:** General Discussion\
**Created:** [December 8, 2022, 9:12am UTC](https://community.deriv.com/t/withdrawal-to-card-declined/40818 "2022-12-08T09:12:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![brutter-adlumin-2](https://avatars.discourse-cdn.com/v4/letter/b/7ea924/32.png) [@brutter-adlumin-2](https://community.deriv.com/u/brutter-adlumin-2)\
**Post date:** [December 8, 2022, 9:12am UTC](https://community.deriv.com/t/withdrawal-to-card-declined/40818/1 "2022-12-08T09:12:38Z")

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I cant withdraw via the same card i deposited with. my withdrawal request was declined and apparently i must use a different payment method,help!

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**Author:** ![Deriv\_NG4](https://sea2.discourse-cdn.com/flex020/user_avatar/community.deriv.com/deriv_ng4/32/5512_2.png) [@Deriv\_NG4](https://community.deriv.com/u/Deriv_NG4)\
**Post date:** [December 8, 2022, 2:46pm UTC](https://community.deriv.com/t/withdrawal-to-card-declined/40818/2 "2022-12-08T14:46:32Z")

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Dear @brutter-adlumin-2 we regret to note this. Our Customer Support is available 24/7, kindly reach out to us via LiveChat, for better assistance and protection of your account’s data. We’ll work with you to resolve any issues as quickly as possible.

> **[Online trading with Deriv | Simple. Flexible. Reliable.](https://deriv.com/contact_us/)**
>
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